Two questions with Broadvoice alternative numbers...

Hi --

1) People that call me complain that they never hear the phone "ring" while it is ringing on my end. Anyone know the solution?

2) Is it possible to get the alernative number to ring with a distinctive-ring?
2a ) If so, can I get my SPA-3k to forward to me DNT based on distinctive ring differently than it would forward an incoming call to my real number?
(eg: the alernative ring number forwards to a different cell phone than the normal number)

Thanks!