Re: Is it possible to prevent transfer to extension during Auto Attendant?
You need to only use single digit options in your AA.
Then:
Under Troubleshooting / Auto Attendant, set the Single digit fall through time to immediately.
All calls at the auto-attendant are restricted to single digit options. The auto-attendant will act immediately on first digit dialed. This blocks access to individual extension numbers, ring groups, and remote extensions, etc.
Last edited by mp01; August 3rd, 2009 at 03:04 PM.
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