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Old May 24th, 2004, 05:24 AM
Anonymous Anonymous is offline
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Join Date: Aug 2003
Posts: 32
Anonymous
Default FX Transit in/out configuration

Dear support,

I have purchaed sipura 2000 and fx 200.
I am trying to use the products with Inphonex account.

I first connected the Sipura 2000 and ensured that the quality of voice is
acceptable. Then connected FX200 as advised in manual. I need help as I am
facing the following problems:

The Transit In (from PSTN call to an Inphonex number) function works fine.
However the quality of the call considerably degrades.

The transit out (from Inphonex number to a PSTN number) does not work. After

getting the second dial tone dailing of any other number is not recognized
and the call is not completed with a stage noise after a while.

Please advise how to solve this problem and enhance the quality of call.

Looking forward to hear.
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Old May 25th, 2004, 05:58 AM
sipcpe sipcpe is offline
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Join Date: Jan 2004
Posts: 72
sipcpe
Default

Suggest you try to increase the Input and Output Gain on the Sipiura. See section on FX-200 Trouble Shooting Tips under Announcements in this forum. Also note not al voip operators support sending of DTMF tones for Transit Out Two Stage Dialing. Since you have a two port Sipura I suggest you configure one port with FWD or SIPphone.com for your Transit Out calling
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