[Glimcoil]

So, I've got the famous Broadvoice Usage Reminder. Having a brazilian
women in the household means long (and daily) calls to brazil and it seems
hitting around 2000 mins for several months was too much for BV for the
"unlimited world plus" plan. Not unexpected, but the fun started when
I got into a email exchange about this. I've explained the usage, confirmed
them that I'm following the terms by the letter and offered them to lower
the usage if they could give me a acceptable number of minutes.
After the usual (automated?) responses where they didn't really read my emails
they sent me the following beauty as a response on what I should change on my
calling pattern or what would be a acceptable number of minutes per month:

[quote from email sent by broadvoice]
Unlimited means unlimited as long as you comply with our Terms and
Conditions, which you agreed to at sign up.

We are unable to provide the details of the checks that we perform as we do
not want to allow for the possibility of subscribers discovering or
developing loopholes.

We simply ask that you closely monitor your own calling habits from now on
so as to comply with our terms.

Please let us know if we can be of further assistance.
[end quote]

So unlimited means unlimited, but I need to monitor my own "calling habits" ??
I've offered them multiple times to limit my usage (or my willingness to
pay more) and confirmed in every email I've sent to them that I'm following their
terms, but they've now changed me to a plan which doesn't include international
calls anymore... (which caused me to cancel the service)

They are idiots and according to broadvoice itself "unlimited means unlimited",
so there is no reason to send any usage reminder.

[ben77]

Yeah there is a class action suit just waiting. That will then give you a $10 coupon and the lawyers 28 million.

There is no American justice to be had against corporations. You as a single person will not have enough damages to make it worth while.

Terms of service (the fine print) take away the LARGE print in the advertising