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Old June 30th, 2006, 11:56 PM
stegels199 stegels199 is offline
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Join Date: Jun 2006
Posts: 31
stegels199
Default Cant Register Polycom with *

Hi,
I purchased polycom 500 on ebay, found files to download bootrom and sip......zip 1.6.6 and had the most difficult time setting up the configuration. I finally got the polycom 500 to access the bootrom via ftp but now i cannot get it to register. What needs to be input in the web interface to register, as the display on the phone says Line 1 not registered. Or do I need something specified in my .cfg file somewhere. Also, I do not have a main.cfg if there is actually such as a file . I read this on one of the sites while looking for clues to help me with the entire configuration process.

Any help accepted...

In *, here is sip show peers:
*CLI> sip show peers
Name/username Host Dyn Nat ACL Port Status
31004 (Unspecified) D N 0 UNKNOWN
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Old July 22nd, 2006, 12:29 AM
smicalet smicalet is offline
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smicalet
Default RE: Cant Register Polycom with *

what type of soft switch are you using?
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Old July 22nd, 2006, 05:16 AM
MillsapsPE MillsapsPE is offline
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Join Date: Feb 2005
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MillsapsPE
Default Re: Cant Register Polycom with *

How are you using the phone? Will it connect directly to Asterisk box on same local network, connect to remote Asterisk box, or connect directly to ITSP? You may be having firewall issues, or not. Hard to tell, need much more information on your setup.

It sounds like you may need a little better understanding of how the Polycom's are/can be configured. I highly suggest you look here:
http://www.voip-info.org/wiki/view/A...r+7#722Polycom
Though it is geared towards AAH/Trixbox, it has very good information for any Asterisk installation.

You can configure the Polycom via web page or cfg files. The web page setup is limited, i.e. not all options can be configured. Setting up your cfg files on a ftp/tfpt server is actually quite easy.

In addition to the bootrom and sip application files, you have the following files:
phone1.cfg
sip.cfg
000000000000.cfg
000000000000-directory~.xml

Once you set up one, the rest are extremely easy.
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