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Buddy watchTechnical support, how-to guides, troubleshooting, and general assistance for the Polycom line of VoIP products. |
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| Thanks mberlant, I did it, but no good results. The examples I've seen are a little confusing for me. for example, it is not clear for me the sintax of "hint" If I want to monitor status of ext 2004 from my phone 2000 (Polycom ip501) which is the sintax? exten => 2004,hint,sip/2004 or exten => 2004,hint,sip/2000 It should be right before my exten => 2004,1,Macro(exten-vm,2011@default,2004) In My Polycom, I create the <MAC ADDR>-directory.xml changing <bw> to 1. I've checked in: Directories+1-contact directory and I can see the extension I've added in the file but no changes. So, I'm lost and I don't know how to follow with this features which by the way, it is very interesting and I need it. Did you try this? |
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| It looks like you already found my post at SF.net. For those who haven't, it is at http://sourceforge.net/forum/forum.p...orum_id=420324 The 2 key links in that thread are: http://lists.digium.com/pipermail/as...ly/115285.html http://www.voip-info.org/tiki-index....isk%20Presence Based on the info I posted there, it appears as if you/me/we may have to use a CVS-Head version of Asterisk (that AAH does not have/use). |
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Just today, someone posted to the SF.net AAH forum (link above) stating the Hint priority will work with AAH v1.0 or greater and unfortunately (for me) didn't give enough detailed explanation of how to implement it. I hope he posts more details. |
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| Hi MillsapsPE, I'm finally have my Buddy watch working, I'll try to do my best to expain how to do it. First, be sure you have the first (top) line in your Polycom registered after the others two (if you are using multiline registration) Add before any extension to be watched, the hint command, I did in [ext-local] in extensions_additional and in [ext-local-custom] in extensions_custom.conf, because I know AAH will overrite extensions_additional when you boot your AAH box. I know there is a way to write in the database to have this changes for ever, but I don't know how to do it, yet [ext-local] exten => 2004,hint,SIP/2004 exten => 2004,1,Macro(exten-vm,2011@default,2004) exten => ${VM_PREFIX}2004,1,Macro(vm,2004) exten => 2005,hint,SIP/2005 exten => 2005,1,Macro(exten-vm,2005@default,2005) exten => ${VM_PREFIX}2005,1,Macro(vm,2005) Be sure you have the Precense feature enabled in your Polycom, it is in the sip.cfg file. Then create the <MAC>-directory.xml file with the extensions you want to monitor, and that's it. I'm still need to understand if the hint command in the extensions_custom.cfg is enough or if I need to add this hints commands to the config data base to avoid AMP clean the config file. The other fix I have to find a solution is how to do to change the orther on the registration process, I mean, AMP order the station by numeric order, and the Polycom First key have to be the last registered key, or the phone no check the buddies. OK, let me know if works for you and if you make any improvement. Regards |
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I'm starting to feel really stupid. Between your info and the info posted on SF.net, I still can't get it working. [EDIT] I did find presence in the ipmid.cfg file under the feature.x.name attribute. Mine is enabled. (pg 109 of the manual) |
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| I don't know what I did, but they are working now. What exactly do you see on your phone when someone is on a call? I have an IP600 where the first line is a "line" (ext. 205). The 5 remaining lines are the first 5 entries in the speed dial list. It just so happens, I have 5 other extensions I want to monitor. I was hoping the icon (or the light on the IP600) would change indicating that an extension was in use. This way, when my admin person answers the incoming call, she will know who is already on an active call. The only change I see by using the Hint priority is when you select the Buddy list. But... when you are on a call, the Buddy softbutton is not present. |
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| Congratulations!!! Sorry I was traveling, if you have access to the buddy list, you already had your "Presecens" feature enable. I'm seeing the same, I have to check in the Buddy list to see if someone is "on the phone" I know the Snom phone works in the same way you want, it has some leds you can activate with hint giving a visual signaling. But please, check. Regards |
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| Okay.. I too am having probs with the buddy watch on an Polycom 600 phone. I've searched until my eyes bleed, only to find tons of conflicting information from the type to dtmfmode all of which seem to work for the user that posted. Hopefully, I'm missing something really stupid that someone can point out. I've dumbed down my phone configuration to eliminate any potential problems.. in my sip.conf [1101] type=peer context=fromsip subscribecontext=fromsip notifyringing=yes callerid="Name" <1101> host=dynamic canreinvite=yes username=1101 regexten=1101 notifyringing=yes dtmfmode=inband mailbox=1101@default progressinband=no (I've tried canreinvite=no, dtmfmode=rfc2833, and a bunch of others. this is the config i ended up when i posted here.) in my extensions.conf exten => _XXXX,hint,SIP/${EXTEN} exten => _XXXX,1,NoOp(I hinted ${EXTEN}) exten => _XXXX,2,Dial(SIP/${EXTEN},20,t) exten => _XXXX,n,Voicemail(su${EXTEN}@default) exten => _XXXX,n,Congestion exten => _XXXX,n,Hangup (Trying to keep it simple, again, i elimated any weird call handling functions/routines for the time being. ) I've got the contacts added to my Directory.xml file with speed dials associated with them as well as Buddy watch enabled. (bw=1). The contact names appear on Soft keys 2 & 3. (Key 1 is my line registration). As soon as the phone boots, the presence of lines 2&3 is automatically showing 'Away' (viewed through buddies button) and the red lights flash. The presence doesn't appear to be updating at all. Thanks in advance for your help. |
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