[mqmvoip@sglebs.com]

Hi,

I have my Sipura 1001 configured to use voipcheap on Line#2, it works fine. I use it to call regular phone numbers.

However, the desktop softphone from voipcheap also lets you call another voipcheap user. I wanted to do the same with the computer off, just using the Sipura 1001. But voipcheap IDs are alphanumeric, so...

How can I call voipcheap user foobar using a plain old telephone connected to the Sipura 1001? I dial # to get to line 2 (voipcheap), but how about the rest - foobar ?

Maybe I need some speeddial magic on the phone or on the 1001 itself? Ideas?

Thanks,

marcio

[hwittenb]

Have you tried putting the sip uri into the 1001's speed dial function on the user tab. If you put it in Speed Dial 3 you would dial it with 3#. Your dial plan needs to allow single digit dialing. You can also hard code the sip uri into your dial plan if you prefer over speed dialing. Speed dialing is easier .... youruser@sip.voipcheap.com

[mqmvoip@sglebs.com]

I presume I have to use "User 2", since this is "Line 2"? Would I dial 3# or #3 or #3#? Note that I need the 1st '#' to get to Line 2 (voipcheap). My dial plan was configured by the Voxilla wizard, I think. It says: (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.) Isn't "*" for speed dial? Would I use #*3 then? I tried, but I get a busy signal. Any tips on what to dial or what to change in my dial plan? Thanks! marcio

[hwittenb]

Originally Posted by mqmvoip@sglebs.com

I presume I have to use "User 2", since this is "Line 2"?

That is correct.

Would I dial 3# or #3 or #3#? Note that I need the 1st '#' to get to Line 2 (voipcheap).

For the speed dial part you dial 3#. This is after you dial # to get the dial tone for line 2.

My dial plan was configured by the Voxilla wizard, I think. It says: (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

Your dial plan doesn't allow single digit dialing except for 0. You should add an additional element like this |x|. I would put it at the front:
(x|*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

Isn't "*" for speed dial? Would I use #*3 then? I tried, but I get a busy signal.

No *xx is for something else. There are a bunch of service codes that you can activate on the SPA with a *xx code. They also use an * plus numbers to dial sip broker numbers. It is not for speed dialing though.

[mqmvoip@sglebs.com]

Thanks for the reply. Unfortunately it still does not work. Here:

1. Configured speed dial 2 to be foobar@sip.voipcheap.com in User 2
2. Configured the dial plan in Line 2 to be (x|*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)
3. Tried dialing: #2#
4. I simply get the dial tone again. The low pitch one, as if I were back to Line 1 again.

Ideas?

[mqmvoip@sglebs.com]

This is what I found on further investigation:

• No need to change the dial plan to use speed dial. i.e. no need to put x| in front of my original value. See next item.
• Speed dial to a regular phone number like 12121234567 works fine (with my original dial plan)
• Speed dial to user@sip.voipcheap.com is what does not work at all

So, not sure if this is a limitation in the Sipura 1001 or some other cfg tweak needed so it will take a value like user@sip.voipcheap.com. I tried simply user, but that did not work either. The idea was that it already knows I am in teh voipcheap network, so it should be possible to have it optional (@....). Anyway, both ways fail.

Ideas on how to make teh sipura take a non-numeric value? Or is there any chance that it is voipcheap itself blocking this mode?

[hwittenb]

Originally Posted by mqmvoip@sglebs.com

Ideas on how to make teh sipura take a non-numeric value? Or is there any chance that it is voipcheap itself blocking this mode?

username@sip.voipcheap.com should work if your voipcheap account is registered. There is nothing special you need to setup on the SPA1001. Sip uri's work in the speed dial fields. If you wonder about that, setup a free account with FWD using a softphone and call it from your SPA1001 using username@fwd.pulver.com. Who knows about voipcheap? They have zero customer support. You can setup a debug trace on the SPA1001 and see the invite go out and see if there is any response if you wish to investigate further.