Unable to register with broadvoice with DLINK dvg-g1402s

[dlink8vox5]

Can anyone help with this I have called broadvoice nohelp from them. I worked with dlink still could not get it to work.

I have configured sipphone and that works. Sipphone has stun server configuration.

I am not sure if broadvoice has a stun server that I can use?

dvg-g1402s has two phone ports.

Thanks

[mberlant]

All properly functioning STUN servers are perfectly interchangeable, so don't worry about that. What you need to do is to enter all of the parameters you got from your BroadVoice Account Portal into your d-Link. This will include your User ID, Auth ID, password, Proxy Server, Outbound Proxy Server, etc.

[dlink8vox5]

I had input all the information User ID, Auth ID, Password, Proxy server
I had input the information that I could into the dvg-g1402s. Comcast is my ISP and the dvg is configured to use dhcp so dns information could not be entered on dvg. I could not input registrar infomation either.

here is the list of information that broadvoice had given me.

primary_dns_ip: 147.135.0.6 (dvg-g1402s does not have this)
secondary_dns_ip: 147.135.8.6 (dvg-g1402s does not have this)
proxy_ip: proxy.nyc.broadvoice.com
proxy_port: 5060
registrar_ip: sip.broadvoice.com (dvg-g1402s does not have this)
registrar_port: 5060 (dvg-g1402s does not have this)
phone_number: xxxxxxxxxx
auth_id: xxxxxxxxxx
auth_password: xxxxxxxxxx
tftp_ip: config.broadvoice.com (dvg-g1402s does not have this)
ntp_ip: ntp.nasa.gov
DTMF: InBand
registration_time_out: 10_seconds (dvg-g1402s does not have this)
voice_mail_key: *86 (dvg-g1402s does not have this)
time_zone: GMT-05:00 (dvg-g1402s does not have this)


I am not sure if something needs to be different on the broadvoice side.


I configured the dvg-g1402s with sipphone service and it works with sipphone service. But I would like to use Broadvice because I can get a local number in my area.

The difference between the two service I noticed was that the sipphone had stun server and broadvoice did not give me configuration for stun server.

[rickbarnett]

Originally Posted by dlink8vox5

I had input all the information User ID, Auth ID, Password, Proxy server
I had input the information that I could into the dvg-g1402s. Comcast is my ISP and the dvg is configured to use dhcp so dns information could not be entered on dvg. I could not input registrar infomation either.

here is the list of information that broadvoice had given me.

primary_dns_ip: 147.135.0.6 (dvg-g1402s does not have this)
secondary_dns_ip: 147.135.8.6 (dvg-g1402s does not have this)
proxy_ip: proxy.nyc.broadvoice.com
proxy_port: 5060
registrar_ip: sip.broadvoice.com (dvg-g1402s does not have this)
registrar_port: 5060 (dvg-g1402s does not have this)
phone_number: xxxxxxxxxx
auth_id: xxxxxxxxxx
auth_password: xxxxxxxxxx
tftp_ip: config.broadvoice.com (dvg-g1402s does not have this)
ntp_ip: ntp.nasa.gov
DTMF: InBand
registration_time_out: 10_seconds (dvg-g1402s does not have this)
voice_mail_key: *86 (dvg-g1402s does not have this)
time_zone: GMT-05:00 (dvg-g1402s does not have this)


I am not sure if something needs to be different on the broadvoice side.


I configured the dvg-g1402s with sipphone service and it works with sipphone service. But I would like to use Broadvice because I can get a local number in my area.

The difference between the two service I noticed was that the sipphone had stun server and broadvoice did not give me configuration for stun server.

I am not a Broadvoice user so this is a shot in the dark but derived from hours of tweaking 1402s
Try the following

Assuming you have CODEC set to a correct value, which is not apparent from Broadvoice info. You can always use g711 or G729
under SIP CONFIGURATION/SERVER
Domain Name:sip.broadvoice.com
Service Domain:sip.broadvoice.com

Alternatively, if that does not work, try proxy.nyc.broadvoice.com
in both places. As a last resort, mix-n-match the above values. It is only 8 combos before you get it right.

The only other values that may need attention are INITIAL UNREGISTER and USER PARAMETER PHONE

Your softphone needed Stun or Proxy as it was behind the router
If your router is connected directly to cable modem you will not need either

Let me know how this works

rb at usa dot com

[kitonne]

You want stun OR proxy, but NOT BOTH AT THE SAME TIME. Sipphone is working with STUN; broadvoice is using a proxy, as far as I know. FWD can use either, and you have setup examples for both on freeworlddialup web site. Both setups will work from behind most NAT routers; proxy will work from behind ALL NAT routers, but adds latency to the voip route and is one more possible point of failure for a call, while stun has problems with symetric NAT, but does not add any latency. If your router and VoIP provider allows it, you want stun, as it has lower latency (RTP packets go directly between you and the guy you call); for proxy, all RTP packets go through the proxy.

[bugmenot]

I have tried on two of them using admin/admin as username/password. I was unable to find the SIP configuration page on the device configuration URL. I purchased it from Amazon and returned them as defective.

[TomChez]

bugmenot.

Did you have the S36M firmware? If so you needed to cut and paste the url for the sip config into your browser:

The urls can be found by searching this forum. I posted them a while back.

[ten_thumbz]

AFAIK the D-Link DVG1402S can support 2 lines with the same VOSP - so you can have 2 lines with Sipphone or 2 lines with Broadvoice but you cannot have 1 line with Sipphone and the 2nd with Broadvoice. I bought a DVG1402S from Sipphone.com and they confirmed this.

So I guess you cannot do this unless D-Link has released new firmware which supports this....

---
This link has a bunch of screenshots which are helpful in configuring the 1402S:
http://support.sipphone.com/index.ph...ndetails&_i=98
Knowledgebase:
http://support.sipphone.com/?_a=know...j=subcat&_i=14

[mberlant]

There are two possible workarounds that are in the same vein. One is to configure your DVG as two extensions on the same Asterisk SIP PABX. The other is to sign up for two accounts on VoXaLot and configure your two DVG lines on one account each. Either of these intermediaries will have your real provider sitting behind it.