[manuh]

Please some one can help to config a D-LINK DVG 2001S for use to Broadvoice, i tried to use the firmware Wizard with all Broadvoice info but no line...

Any help or suggest will be very apreciatte
Thanks all
manuh

[mberlant]

Do you mean the DVG-2100S? If you post its configuration panel, we can try to help you.

p.s. Please don't crosspost. You'll get better answers if they are all in one place.

[manuh]

First sorry for the crosspost, i´m a new user..

Second thanks for reply and yes I mean the DVG-2100S that looks so simple phone adapter device. I config by the Wizard firmaware that only ask common infos about my account, same that i use on X-lite softphone, but line is always busy, The wizard conf panel is as below:

Sip Server:

Phone Number - my number
Server address - sip.broadvoice.com
Authentication Username-my phone number again?
Password - my password
Retype Password - my password

When i leave Server Address empty i got a line but not complete the linking after call for some one and line is also buzy.

I´m also use in my office in another city a Broadvoice Sipura 2100 for the same phone number, and also a X-lite softphone in my travel laptop, but only a Sipura in the office is always turn on.
Do you think this can cause some conflit to recognize the line number in another device?

many thanks for help
erick manuh

[mberlant]

For BroadVoice you will need to set Outbound Proxy server in your DVG. You can then set it to any of their proxy servers (like proxy.dca.broadvoice.com) and see if you can Register. And, yes, your Authentication Username is your ten digit primary BV phone number (without 1 in front).

As for your other question - please read through previous postings to familiarize yourself with this technology and with the BroadVoice environment. It is very well documented in the BroadVoice forum here that you may not ever Register more than one device simultaneously with BroadVoice. Their SIP server will suspend your account and you may have to call Customer service to get service restored.

[helpme]

in a browser

IP address/admin

example 192.168.0.1/admin

User Admin
Password Admin

You can also download and edit and update the configuration file but it is easier to use the gui.