[AWIT]

MY config is comming along nicely, I've just got one or two more issues to sort out...


My AA script looks like this-

<aa>
<form id="DIR" type="menu">
<audio src="prompt3" bargein="T"/>
<dialplan src="dp1"/>
<match>

<case usr_input="1">
<xfer name="Alex" target="505"/>
</case>

<case usr_input="2">
<xfer name="Rosy" target="505"/>
</case>

<case usr_input="3">
<xfer name="Sam" target="506"/>
</case>


<case usr_input="4">
<goto next="TransfertoMobile"/>
</case>

<default>
<goto next="DIR"/>
</default>
</match>

</form>

<form id="TransfertoMobile" type="menu">
<audio src="prompt6" bargein="T"/>
<dialplan src="dp1"/>
<noinput timeout="10" repeat="T"/>
<match>
<case usr_input="1">
<xfer name="Transfer to Mobile" target="00123456789"/> where 0 is for an outside line and 0123456789 is the external number to transfer to
</case>
<case usr_input="*">
<goto next="DIR"/>
</case>
</match>
</form>
</aa>

When I ring the AA from a local handset and press 4 then 1 the transfer to the external number works just fine. When I ring the AA from a phone that hits the PSTN line on the SPA400 the call drops as soon as I press the 1 key.

I can't for the life of me work this one out.

Please help!

[jamesnewbery]

I have exactly the same problem,

I am unsure if it is something to do with CFWD Bridge mode, and XFER Bridge mode??

I get exactly the same result if I place in internal phone on CFWD to an external numner, IE my Mobile.
If you dial the extension number internally it works fine, and diverts out to mobile, but as soon as you try from an external line, calling into system, hitting AA, and then getting "diverted out" the call drops.
desperately need to get this working

Thanks

[humba3]

could it be that you're being hit by a similar issue like the one mentioned here: http://forum.voxilla.com/linksys-spa...ios-24610.html (external <-> external forward/transfer scenarios)

[jamesnewbery]

Hi Humba,

hope you are well, have looked thro the details on

http://forum.voxilla.com/linksys-spa...ios-24610.html (external <-> external forward/transfer scenarios)

and option 2 would more than adequetly resolve my problem, as I am forwarding the call thro my pstn / spa400 lines.

I can not find the setting for turning off the media proxy.

Is this the "Force Media Proxy:" on the SIP tab?

many thanks

James

[AWIT]

Thanks Again Humba, you're a real credit to this forum.

I had already read that post while I was troubleshooting this problem but I could not find the CFWD bridge option. It turns out that I had old firmware on my SPA9000, I thought I had already upgraded to 5.1.8 but it turns out that I hadn't

After upgrading the SPA9000 firmware to 5.1.9 and setting the CFWD Bridge Mode: All option on all lines it works properly.

[jamesnewbery]

Hi

I am still having no luck on this. I have CFWD Bridge Mode: set to all on all lines.

I have the following config;
Line 1 SIP
Line 2 SPA400, and PSTN lines
Line3 SIP
Line4 SIP

Line 1 goes to aa, inbound, and I dial the extension I require, 100, for example, that phone is on cfwd to a mobile. (or if I put a replacement in the AA dial plan) As soon as the incoming to AA dials the external number the line drops.

If I dial the extension on CWFD internally it connects just fine to the external number, and also if I use AA it goes out.

I have tried this transferring inbound to AA calls out on both SIP lines and the spa400 pstn lines, and it gives exactly the same result to the external caller - the line just drops....

I must be missing something??!

Thanks

James

[jamesnewbery]

I have made a bit more progress:
It was not transferring out cause of STUN server & NAT Support Parameters, which I have now turned them all off.
And that all works as should.. and can divert calls nicely out to mobile engineers


I am now having a small problem wherby when the call is routed by AA either to a shared line, or directly to an extension, the caller can not hear any audio from the SPA 941 handset, and its fine on an analogue FXS ports!!

so nearly there!!!

[Walford58]

I'm struggling on this one as well.
I have SPA9000 firmware 5.1.9, attached to 2x ITSP (PlusNet on Line 1 and Sipgate on Line 3) There is and SPA400 on line 2 and GSM gateway on Line 4. The main handset is SPA941 with Ext 1 as the controlling extension.

Internal extension forwarded to external number (any line) works fine when called internally.

The normal forward is to an external number via line 4. This works great internally when the extension number is called
However when I call externally over Line 3, which has the extension as the contact list, the line appears to be busy when the forward is to line 4. If I forward to line 1, this rings and connects OK.

So the following scenarios have been tested:

internal > extension > line 4 = OK
line 3 > extension > line 4 = busy
line 3 > extension > line 1 = OK

Any suggestions, as the combinations indicate that each phase is OK, but that particular combination doesn't work.

I have also tried this using a hunt group extension, and it responds the same.

Pete

[jamesnewbery]

Sorry, managed to sort mine out, was just the fact that the codecs did not match on all of the devices / lines... it now works very nicely

I have not tried on xfer yet, but works fine on my call plan / aa

(have as I said earlier had to turn STUN etc off....)

[Walford58]

I've done some more testing, and it is the call forward to line 4 (GSM gateway) which is the problem. The gateway here is not registered to the SPA9000, but uses the proxy link, as described by Humba3 in his details about SPA9000 and SPA3102 interop.

CFWD works in all directions with registered lines.

The SIP trace seems to indicate that the line is busy and is rejected by the DP (although I have made sure the DP includes the pattern of the divert).

Any clues, hints, suggestions etc would be more than welcome on this one.

Would you be prepared to share your configuration on the call forward here.

Thanks

Pete