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WIP330 & SPA9000 setup problemsTechnical support, how-to guides, troubleshooting, and general assistance for the Linksys Voice System (LVS) family of products. |
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| Hi, I am trying to setup my WIP330 with my SPA9000 and have some problems. The 9k has 16 extensions and I have 7 SPA942 and 3 SPA941 fully working on it using 2 voip providers and 1 spa3102 only used for incoming calls. My problem is this, when I make a call through the WIP<>ITSP although the others can hear me I dont instead I listen to weird noises(depending on witch encoding I use). I cant call any other extensions through the phone instead it diverts the call to the ITSP. If I call the WIP through another phone using its extension I can have a proper conversation(really good quality). My WIP Setup is: SIP : 104 @ <9k IP> : 6060 SIP Proxy: <9k IP> Port: 6060 Registrar :<9k IP> Port :6060 Expiry:3600 Timer:0 Display:WIP SIP Format:Normal Outbound Proxy: *(I tried both with setting this to <9k IP> and blank) Port: Name: 104 Password: Payload: *(Tried All) Packet: Small DTMF Relay: Disabled (I cant set it to enabled it always reverts to disabled) UDP: 5060 RTP: 16384 QoS SIP : 68 RTP: b8 Edit: I am using an WRT54GL with OpenWRT Firmware WPA-PSK (WIP330 cant handle a full key so I am using a short one) Static IP The phone registers with the 9k and it shows under the PBX Status with its extension Last edited by gpant : August 8th, 2007 at 07:57 PM. |
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| Hi I'm putting together a small system myself based on WIP330 SPA9k and SPA400 with some softphones. I use the test facility with the ITSP to check the delay, echo and general quality of call. Find out what the contact number is for your ITSP as they also vary according to whether you can record, echo or just listen. The settings do depend on the configuration of the 9k, but my WIP Setup is: SIP : 202@ <9k IP> : 5070 SIP Proxy: <9k IP> Port: 5070 Registrar :<9k IP> Port :5070 Expiry:3600 Timer:0 Display:NONE SIP Format:Normal Outbound Proxy: <9k IP> Port: 6060 (this is set as the proxy listen port on the SIP tab in the 9k) Name: 202 Password: <password as defined in the 9k SIP tab for PBX ext password) Payload: G729, G711a, G711u Packet: Small DTMF Relay: Disabled UDP: 5060 RTP: 8000 QoS SIP : RTP: This is still a work in progress, but seems to function OK 9k firmware is 5.1.8 and WIP firmware 1.02.12S |
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| Is there any particular reason you have the proxy and registrar port set to 5070 but the outbound proxy to 6060? Didn't you mistype anywhere as this configuration isn't supposed to work.. you'd either get outgoing calls (the INVITE being sent to port 6060 on the SPA9k), or can't even register (the proxy port on the SPA9k being either 5070 or 6060 both not both.. according to your message it's 6060 - so that leaves us with two choices: either the phone still sends REGISTER packets to port 6060 regardless of the 5070 setting, or you mistyped... the SPA9000 won't accept registrations on the wrong port). Unless you activated passwords, you won't need a password on any phone you connect to the SPA9k - you also won't need an outbound proxy (in fact many IPTSPs indicate OBs even though it's the same box as the proxy/registrar which shows that they don't quite get what the OB is for either).
__________________ There are two essential pieces to tracking down a problem with your VoIP equipment:
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I'm also experiencing loss of sound from me to the called party using the Plusnet SIP account to PSTN, although I have no problem hearing them clearly. The test call to Plusnet is clear as well in both directions. Is it possible this selection of ports might affect the audio, even though it's fine with the Plusnet network? Quote:
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However the WIP330 will not register with the SPA9k unless the OB proxy is defined in the settings. Thanks very much for your input. |
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| Can you trace whether the WIP300 sends RTP on port 5070? It has to send SIP messages to port 6060 as this is the port the SPA9000 listens for SIP messages. Quote:
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__________________ There are two essential pieces to tracking down a problem with your VoIP equipment:
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There you're losing me. I have downloaded Wireshark, but setting up the filters and analysing the information requires a bit more technical know-how than I have at the moment. It did flag up a couple of anomalies which I tracked down. |
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| My original settings were correct for use with many ITSP's other than my main one (i-call.gr), I can also make calls through SPA9k SPA3102, but when I make calls through i-call I get garbage. I will need to sniff my wifi router traffic and see if I can pinpoint the problem. As a side note although initially I could make calls to any extension in spa9k as well as make calls ( I dont use a prefix to call through my main ITSP) now all internal extensions fail immediately, but normal calls pass through (inaudible of course). The phone also looses connectivity randomly but often, it most of the times reconnects and registers but this reduces battery life to max 4/4.5 hours. Last edited by gpant : August 15th, 2007 at 02:53 AM. |
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