[kspare]

I setup my SPA9000, spa-400 and SPA941 with the wizard.

I tried calling in from a sip account, hits the AA, I dial 100 and it goes to my phone. Sits there and rings, then I hear..Goodbye and it hangs up. No VM.

What could be wrong?

Also how does one access their VM when you are outside of the phone system?

I also read at one time that you could get your vm via email with the spa9000 as well...but havent seen anything about that anywhere.

Thanks!

[linksys-tstr]

Start with Forced-Media-Proxy=Y on the SPA9000 config

[kspare]

Originally Posted by linksys-tstr

Start with Forced-Media-Proxy=Y on the SPA9000 config

Already on. I think it's on by default now.

[linksys-tstr]

Can you leave and retrieve msgs from the local SPA9XX phones? i.e. are the mail boxes setup correctly?

[humba3]

How are the calls coming in? Via SPA400 or via SPA9000 (so via IPTSP and not PSTN line)? If the latter is the case, turn on the VMSP Bridge option in the line that you use for SPA400 interop.. for reasons (could there be a reason?) unknown, instead of doing a regular "send the call to another extension" done when a phone is forwarded to another, the SPA9000 accepts calls for the voicemail, then transfers them in a way many IPTSPs cannot handle (in fact I've yet to find any IPTSP that can so I have a lingering suspicion that what is done may not be RFC compliant).

[JeffJ]

I had the same issue. By no means am I a pro at this for the SPA900 w/400 is my first experience. Many hours were spent making changes and finally realiizing I was overlooking the simplist of things in the setup wizard.

Taking the advice of senior members post with regard to "forced media" ,making sure the mail box proxies were set correct,following the setup from this new PDF version: http://www.fonebox.com.au/download/S...dmin_Guide.pdf

Section 3 page 2 step has key information in setting up the SPA9000 w/400 used for voice mail or PSTN.

I am now able to make calls inbound, outbound, voice mail, and music on hold. Make to sure to start from with and factory reset equipment.

Hope this helps.

-Jeff

Originally Posted by kspare

I setup my SPA9000, spa-400 and SPA941 with the wizard.

I tried calling in from a sip account, hits the AA, I dial 100 and it goes to my phone. Sits there and rings, then I hear..Goodbye and it hangs up. No VM.

What could be wrong?

Also how does one access their VM when you are outside of the phone system?

I also read at one time that you could get your vm via email with the spa9000 as well...but havent seen anything about that anywhere.

Thanks!

[kspare]

I am going to sit down and read the manual here, but what do people do to access thier vm remotely if you are outside the office and want to check it?