[JoWeaver]

I have a client that owns two companies he runs from the same office. Is it possible and feasible to use the SPA9000 and have callers reach the different companies? Would the AA be able to handle this easily.

I set up a SPA9000 over a year ago and am still a newbie.

[AndrewTD]

For serving multiple companies from the one IP PBX I think you'd be better off with an Asterisk system, or perhaps an Epygi Quadro.

[humba3]

If you still want to go through with it... in theory you can.

There are a few tricky things though.. do you want to restrict employees from company a to call those from company b and vice versa or do you want to prohibit that? If it's the latter, you'll have to configure the dp for the phones accordingly but it's definitely doable.
Then there's aa.. you can have but one.. so your first prompt would need to be "press 1 for company a, 2 for company b".. is that acceptable to you? And there's no jumping to the second layer of the aa - so you couldn't for instance have two lines that would directly go to the appropriate part of the aa.. they'd all have to come in to the same place.

Or if you route calls directly to extensions (maybe to the attendant) - things would be more convenient imho - you can clearly separate between companies.

[JoWeaver]

Well if it's going to be tricky maybe I should go with the Asterisk Appliance. Would that be a better choice in this situation?

Originally Posted by humba3

If you still want to go through with it... in theory you can.

There are a few tricky things though.. do you want to restrict employees from company a to call those from company b and vice versa or do you want to prohibit that? If it's the latter, you'll have to configure the dp for the phones accordingly but it's definitely doable.
Then there's aa.. you can have but one.. so your first prompt would need to be "press 1 for company a, 2 for company b".. is that acceptable to you? And there's no jumping to the second layer of the aa - so you couldn't for instance have two lines that would directly go to the appropriate part of the aa.. they'd all have to come in to the same place.

Or if you route calls directly to extensions (maybe to the attendant) - things would be more convenient imho - you can clearly separate between companies.

[Walford58]

The tricky part is deciding how you want the two companies to be serviced by a PBX.
The limitation of the SPA9000 is that only one AA script can run at a time. If you have a receptionist or DID, as Humba3 says, calls can be routed more directly and the two companies can be kept separately.

If you really need the appearance of segregation to the outside world, perhaps consider two SPA9000 units. If they are both on the same subnet, multiple-line handsets (such as SPA94x) could register with both, using different line keys, so separate company calls could come to the same workstation. I've not tried this, but it seems feasible. And you would also have a second AA

Pete