[Silent_Dog]

I have been trying hard to figure out how to do the following:

1. with aa configured, how to provide the caller an option to leave message. I have tried <*:vm2101> in the dial plan. It does not work.

2. When a Shared Line Appearance is called, if no one picks up the phone. How to configure to let the caller to leave voice message? This becomes important if aa dials the shared extension and no one picks up the call.

I can use a hunt group with .cfwd=target to deposit the voicemail, but there seems to be nothing can be done with shared extension. I have also tried to put a shared extension number within a hunt group. This unfortunately does not work. SPA9000 will hunt through all the stations individually.

Appreciate if you can help.

[humba3]

About about programming a cfwd no answer for the shared line on one phone (doesn't matter which) and make sure the other phones don't have any cfwd no answer on that particular line (or a higher delay)? That way, one of the INVITES will be answered with a 302 redirected, and all other INVITEs to the other stations will be cancelled and the call will be redirected to the voicemail. I do have a scenario like that and while I haven't set up cfwdnoanswer yet (my main IPTSP automatically plays a voice prompt at the time I'd like to redirect to voicemail), this works fine with an immediate forward.

[Silent_Dog]

Originally Posted by humba3

About about programming a cfwd no answer for the shared line on one phone (doesn't matter which) and make sure the other phones don't have any cfwd no answer on that particular line (or a higher delay)? That way, one of the INVITES will be answered with a 302 redirected, and all other INVITEs to the other stations will be cancelled and the call will be redirected to the voicemail. I do have a scenario like that and while I haven't set up cfwdnoanswer yet (my main IPTSP automatically plays a voice prompt at the time I'd like to redirect to voicemail), this works fine with an immediate forward.

I have yet designated a shareline at ext 1. As there is no individual user setting (as it appears) for ext 2 - ext 4. Dialing a shareline will end up being dropped after a certain period, which is not as nice as having a prolonged no anwser.

I will try now and report back.

[humba3]

I believe using the * codes defined in the Regional tab would allow you to program any kind of forward for any of the 1/2/4/6 lines on a phone.. just press the appropriate line button, then press the Call forward no answer activation code (*92 by default), then the substitution extension for your voicemail (<91:vmm>S0 in my case) and finish off with a #.

Dialing a shareline will end up being dropped after a certain period, which is not as nice as having a prolonged no anwser.

Are you sure this is not because the cfwdnoanswer delay has been hit on one of the phones and the phone replies with a 302 or cancels the call (depending on whether you've programmed a cfwdnoanswer number or not)? I doubt the PBX is really terminating calls without good reason.. but the way Linksys implemented the shared line is that the PBX makes separate calls to each of the phones that use the shared extension, and then once the first ACK/Redirect/etc comes back, all other calls will be terminated immediately.

[Silent_Dog]

Originally Posted by humba3

I believe using the * codes defined in the Regional tab would allow you to program any kind of forward for any of the 1/2/4/6 lines on a phone.. just press the appropriate line button, then press the Call forward no answer activation code (*92 by default), then the substitution extension for your voicemail (<91:vmm>S0 in my case) and finish off with a #.

Are you sure this is not because the cfwdnoanswer delay has been hit on one of the phones and the phone replies with a 302 or cancels the call (depending on whether you've programmed a cfwdnoanswer number or not)? I doubt the PBX is really terminating calls without good reason.. but the way Linksys implemented the shared line is that the PBX makes separate calls to each of the phones that use the shared extension, and then once the first ACK/Redirect/etc comes back, all other calls will be terminated immediately.

I have tried programming the shared line on the ext 1 and had this station set to 20 second no anwser cfwd. No calls were redirected to the voicemail. It just ran out (silent ringing tone due to the no ringing tone transfer bug) after about one minute. This finding echos the result said in this thread: http://forum.voxilla.com/linksys-sip...ons-19963.html

I have added the trace log here. 192.168.1.100 is SPA9000, 192.168.1.110 is the station with the shortest cfwdnoanwser, 410 is the SLA.

[humba3]

@Silent_Dog: this is the debug log.. the SIP Debug log is what is interesting.. you'll find it as "SIP Debug Option:" in the Line tabs (and on the SPA9000 there's one option in the SIP tab as well)

However.. I just did another test.. pressing the shared line, and either I was seeing things before or the latest firmware upgrade killed the option "press line key, press cfwd activation code, followed by extension".. now if I do that selecting my shared line, it activates a cfwdall for the main (private) line and calling the shared line will just result in calls going to all other phones.

[mew20]

Silent Dog - FYI: I posted the configuration examples of how i'm dealing with voice-mail forwarding (SPA9K / SPA400). Hope it helps...