[ellanvannin]

i am new to this system i have tried the autosetup i have tried manually, and no matter what i do the ip phones (spa962) wont pick up the pstn line when i dial 9, and when you call the number they dont ring, i am pulling my hair out, have trawled these forums for hours, is anyone out there a genius on these systems so i can let you have a look , its probably just something simple ????

kev

[humba3]

A few things
1) Is everything set up according to the SPA400 admin guide, and is the registration status in order on both devices (in the line tab of the spa9k, and the status menu on the spa400)?
2) Post phone DP, SPA9k line DP (line X) and call routing rules (SIP tab)

[ellanvannin]

SPA400 =

Firmware Version:1.0.0.12Build Date:09:19:21 May 31 2007MAC Address:00:1A:70:9F:A5:B8Current Time:Wed Mar 19 19:51:06 2008 System Up Time:0 days and 1:47:45Internet Connection IP Address:192.168.0.9IP Subnet Mask:255.255.255.0Gateway IP Address:192.168.0.100Primacy DNS:192.168.0.100Secondary DNS:SPA400 Status USB status:MountVoice mail status:OKUSB capacity status:used 1804 kb, remaining 123868 kbSIP registration status:Not configuredFXO Line status Hook StatusLine 1 status:On-HookLine 2 status:On-HookLine 3 status:On-HookLine 4 status:On-HookBattery LevelLine 1:-27 VLine 2:0 VLine 3:0 VLine 4:0 V

[ellanvannin]

it says sip not configured on the spa400

follows will be config for spa9k

[ellanvannin]

Line Enable: yesno Network Settings SIP ToS/DiffServ Value: SIP CoS Value: [0-7] RTP ToS/DiffServ Value: RTP CoS Value: [0-7] SIP Settings SIP Port: SIP 100REL Enable: yesno Auth Resync-Reboot: yesno SIP Proxy-Require: SIP Remote-Party-ID: yesno SIP GUID: yesno SIP Debug Option: none1-line1-line excl. OPT1-line excl. NTFY1-line excl. REG1-line excl. OPT|NTFY|REGfullfull excl. OPTfull excl. NTFYfull excl. REGfull excl. OPT|NTFY|REG Restrict Source IP: yesno Referor Bye Delay: Refer Target Bye Delay: Referee Bye Delay: Refer-To Target Contact: yesno Subscriber Information Display Name: User ID: Password: Use Auth ID: yesno Auth ID: Call Capacity: unlimited123456789101112131415 Contact List: Cfwd No Ans Delay: Dial Plan Dial Plan: NAT Settings NAT Mapping Enable: yesno NAT Keep Alive Enable: yesno NAT Keep Alive Msg: NAT Keep Alive Dest: EXT SIP Port: Proxy and Registration Proxy: Outbound Proxy: Use Outbound Proxy: yesno Use OB Proxy In Dialog: yesno Register: yesno Make Call Without Reg: yesno Register Expires: Ans Call Without Reg: yesno Use DNS SRV: yesno DNS SRV Auto Prefix: yesno Proxy Fallback Intvl: Proxy Redundancy Method: NormalBased on SRV Port Mailbox Status: Mailbox Subscribe URL: Mailbox Deposit URL: Mailbox Subscribe Expires: Mailbox Manage URL: VMSP Bridge: NoneAll

[ellanvannin]

would i be best doing screen dumps, and how do i post em

[ellanvannin]

i have (i think) attached screen dumps

[Walford58]

You didn't post the SPA9000 interface settings from the SPA400, so I'm hazarding a few guesses here.
1 Check the userID is exactly the same as the userID on the SPA9000 line tab
2 Set the SPA400 to discover the SPA9000 automatically
3 Set signalling port to 5060
4 Set RTP port to 10000
5 Make sure both units are on the same subnet.
6 Save changes
7 Reboot the SPA400 by cycling the power.
8 Reboot the SPA9000 by cycling the power - wait 30 seconds after cycling the SPA400 before doing this.

There are some later firmware updates available for the SPA400 - release 1.0.0.f (or 15) and, if you are not in the UK 1.0.1.1 may be suitable.

Give it a go on the current version first.

[ellanvannin]

do you have this system set up and working on pstn already ?

any chance of a screen print for all so i can go through everything

i have managed to get the spa400 status as sip registered, but i cannot dial out to pstn from any of the phones, and they dont ring when incoming call, wondering do i need to change anything on the phones or something

kev

office@ellanvannininns.co.uk