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SPA9000/SPA400 outbound PSTN problemTechnical support, how-to guides, troubleshooting, and general assistance for the Linksys Voice System (LVS) family of products. |
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| Hi - This is my first post and I am very new to the voip world. This seems a great forum and I wondered if anyone can help me with the following? My set up = SPA9000, SPA400 and Three SPA942's. All are on a switch attached to a port on my router. Nat enabled. All have the very latest firmware upgrades and I used the Linksys wizard to set them up. Voip works perfectly, I can make and recieve voip calls fine. However PSTN does not work as expected. I can make one successful outgoing PSTN call, but that is all. A second outgoing PSTN call fails and I hear a long tone. If I reboot the SPA400 I can again make just 1 successful PSTN call. When I make the successful PSTN call and hang up, the SPA400 correctly places that line (line 1) back On-Hook. Things I have tried. Force media proxy -yes on SPA9000. NAT mapping enable and NAT keep alive to “Yes” on all the SPA942 and line 2 (PSTN Line) of the SPA9000. Tried setting the SPA9000 IP address as DMZ host on the router in case it was a port issue, but this made no difference. I have experimented a little with the voice settings on the SPA400, but am not 100% sure whether it is a UK regional setting issue or not as I can make that 1 successful call? Any thoughts would be appreciated. As a newcomer to SPA equipment, the options are quite daunting. |
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| I know I am replying to my own post, but thought I would let others know I have solved this outgoing PSTN problem. I am in the UK and have a business highway phone line. Although it has two analogue line sockets (which work perfectly with my ordinary phone system) it is basically an ISDN product. I tried my whole system (SPA9000,SPA400 and SPA942's) on an ordinary analogue PSTN line and my outgoing call problem disappeared. I hope that this post may help others experiencing a similar problem. |
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| Thread | Thread Starter | Forum | Replies | Last Post |
| SPA9000/SPA400 Pick up VM | kspare | Linksys SPA9000/SPA400 Support Forum | 8 | January 24th, 2007 09:04 PM |
| SPA9000 - SPA400 / Line 1 - Line 2 bridging ( SIP to PSTN ) | loowee | Linksys SPA9000/SPA400 Support Forum | 10 | January 12th, 2007 01:06 AM |
| spa400 doesn't register at spa9000 | cgbayon | Linksys SPA9000/SPA400 Support Forum | 6 | December 3rd, 2006 08:17 AM |
| SPA9000/SPA400 with Grandstream phones | alann | Linksys SPA9000/SPA400 Support Forum | 1 | September 15th, 2006 11:51 AM |
| SPA400: Which Line on the SPA9000 | markn455 | Linksys SPA9000/SPA400 Support Forum | 2 | August 28th, 2006 11:43 AM |