[loowee]

Att : Humba3... I have convinced my client to go full IP ( no more meridian limits ) but I keep getting undocumented problems with a couple modules...

Here's a listing of things I need to resolve as quickly as possible for stability and functionnality...

- First, I have not yet found any real documentation on how to interconnect the spa3102 to the SPA9000, can anyone point me out a link ?

- Secondo, The worst problem I keep encountering on a random basis is that voicemail ( spa400 registered on SPA9000 line 1 - port 5060 ) or xfer calls will not let external calls get trough ( inbound sound not audible but outbound ( caller ) hears us ), again using the spa4000 voicemail and pstn lines. When placing a local extension call ( ext 100 lets say ), the voicemail and everythig else works just fine , there seems to be a problem with external calls going trough the SPA400 to a transfered ( xfer or bxfer ) extension.

- Third, I am trying to find documentation on how to link an intercom system ( which seems to work on a 3 tones sequence ) to a FXS port of the SPA9000

That pretty much wraps a part of the urgent fixes but the addition of a couple wip300 really made this system a must for multiple site businesses.

Please reply quickly if you have any solution to my problems...

Thank you all !

Louis Limoges... ( LoOwEe )

[humba3]

- First, I have not yet found any real documentation on how to interconnect the spa3102 to the SPA9000, can anyone point me out a link ?

One post above yours... the third sticky contains all you need. In fact, that guide even contains two interconnection methods whereas the official Linksys guide (well.. official is saying too much.. took me a long time to find it and I found it more than a year after having mastered interconnection on my own) only mentions the proxy method.

Do you have the xfer bridge active on the line that connects to the spa400? Also, make sure no NAT, STUN, VIA, anything that has to do with NAT traversal is active anywhere on phone or the SPA9k.

What is your third problem exactly? I figure you want the analog part of the intercom to always ring the same number.. so you need a hotline cutover DP for that FXS port: (<:100>) - so pressing the intercom button will initiate a call to extension 100. If you need to be able to call the intercom system, you type *96 on your phone, and the phone will ask you for an extension.. there you enter the extension of the FXS port and the port should automatically go offline (I haven't tested with analog equipment.. I just don't use it except for fax (and only until the point there there's a proper IP fax.. ))

[loowee]

I finally pin pointed where the VM problem was occuring but still no idea what could be causing it...

PSTN Call comes in , redirected to ext100 ( receptionist ) who blind transfers ( xfer - spa942 ) it to the final recipient... Recipient is not there and the call is forwarded to VM after a 20 delay. Then the PBX status page shows L1:900 ( Line1 registered to spa400 - 900 = Mailbox Deposit URL ) and stay up for many seconds after the external caller ( pstn ) hangs up not hearing anythig. I am sure voicemail actually picks the call up but the parties do not hear each other... WHY ???!!

I have had this exact problem since the first day I used SPa400s but I would not beleive linksys has not yet fixed it in all these firmware updates !

please help me, I really need this to work tomorrow morning...

thank you...

[humba3]

Do you have the 3 bridge modes turned on on the line that connects to the spa400? What you have here is an external -> external scenario and according to the manual need the bridge modes as the SPA400 doesn't properly support a REFER that undoes the hairpin situation (call coming in on the SPA400, going to the SPA9000 and straight back out to the SPA400).

[loowee]

WOW !!

Humba, I have just figured it out before reading this reply ... I'm happy as helll... had that problem for months !!...

Had all bridge modes @ all...

Yahoo ! I can now sleep in peace...

Infinite Thx Humba, you really show a constant presence on the forum !

Ohhh... Also, got my 2 x 3102 setup and working just perfect... 6 incoming lines now functionnal !...

Ciao !

[loowee]

Hello again !

I still have important tweaks to do on my system and cant find answers to them :

- I would like WIP300 phones ( not compatible with VM - spa400 ) to redirect "no answer call fwd" to a specific extension which will point directly to a public side voicemail account, I have read some posts about you talking about this but no sign of outcome...

- The intercom my client is using was connected to the meridian system like a client and goes "Fi-doo-da" ( 3 tones ) to notify activity, if I connect the FXS port of the spa on it, the speakers do a faint "shhhhh" along with some noise...Any idea on how to setup the FXS port to have compatibility with this one ? ( kinda reminds me of school intercoms )

- Can I bridge a spa9000 line to another ?
Lets say I forward a call from PSTN spa400 inbound ( line 1 of spa9000 ) to a SPA3102 PSTN line ( line 2 - spa9000 ) , I seem to be getting busy tone all the time...

- Is there a way to have a voicemail that does not depend of its client station ? The wip300 phones gets out of range often and since the calls do not reach it ( ext actually of the spa9000 status ), no forward is done and the transfered callee gets cut off

- I have no idea what is wrong with all my installs but I have only gotten CallerID to work once and thats a long time ago... It does not even show in the spa9000 status page under external anymore, I have tried changing the 2 settings on the spa9000 and the canadian / north american on the spa400 but no luck... Wierd ?

Thank you !
Anxious to finish this system up !

Viva la humba !

[humba3]

I've attached a very early SPA3k interop guide by Linksys.. though I think it's inferior to my sticky - it only offers pictures as a plus but leaves out one of the two interconnect options.

Voicemail: I don't know how you set up call routing.. but with contact list and huntgroups you can define callforwards to voicemail that are not dependant of a devices availability, and that are not dependant on a device specifically supporting voicemail - the only issue there is that the phone either needs to be able to call the voicemail somehow (800@ip-spa400:5090), or that you listen to the voicemail box from an SPA9xx phone.

If you look around this forum, you'll also find some info on how people get from aa to voicemail (how to call xfer to voicemail from within aa?) . You cannot do everything with that, but I think you are reasonably flexible. E.g one simple approach would be to have a 1 member huntgroup for the WIP300 with a voicemail overflow.. and you never route calls directly to the WIP300 but instead you always route it to the huntgroup.

Intercom: first I'd connect a regular phone... make that work as desired (and I'm afraid that you cannot get the usual beeps... every phone has a certain way to act to a page.. on Linksys phones, the phone just goes off hook and I've yet to see anything that would indicate this behavior is selectable).

As far as bridging goes.. you know my usual answer.. where are the traces.

[loowee]

Thx !

the only issue there is that the phone either needs to be able to call the voicemail somehow (800@ip-spa400:5090), or that you listen to the voicemail box from an SPA9xx phone.

Could I just make another hunt extension that points to this 800@ip-spa400:5090 or is it just possible via AA ?

[humba3]

You can do a callforward to voicemail from a huntgroup.. it's in the admin guide...
;cfwd=vmxyy where x is the line and yy the box number.
And yes, there are plenty of threads here about accessing the voicemail remotely, I believe it's even up on the linksys support pages for the spa400.

[loowee]

Originally Posted by humba3

You can do a callforward to voicemail from a huntgroup.. it's in the admin guide...
;cfwd=vmxyy where x is the line and yy the box number.
And yes, there are plenty of threads here about accessing the voicemail remotely, I believe it's even up on the linksys support pages for the spa400.

Hi humba...

I have setup a hunt group ( hunt group 130 ) with this WIP300 phone alone followed by a CFWD=1105 ( wip300 respective vm )
Here it is : 130:name="mylesvm",105,hunt=ne;4:1,cfwd=vm1105

to test this out, I use Line 1 contact list to point directly to the ext 130 ( which is offline during test ) and the PBX crashes ( actually reboots ) and my call just never ends... I hear some echo on the caller side too...

Is this because I am not actually blind transfe4ring from another station and will that fix it because this is always what will happen. Ext 100 ( receptionnist ) will always be BXFERing to the ext 130 instead of 105. Lemme know if I forget anything....

Important details ?:
VMSP Bridge: All + self
XFER Bridge Mode: all except same line
cfwd Bridge Mode : none

Also, What if the user from wip300 ( ext105 - hunt130 ) calls the ext 130 directly from the wifi phone, that would make this one unavailable and direct him to his mailbox which is just perfect for message reteival right ?

If I am right on all this, I'll be the happiest man on earth !!

Thx !