SPA9000 forward to ITSP voicemail? can it happen?

want2fix · #1 (**permalink**) June 25th, 2009, 07:57 PM

We have a SPA9000 & voicemail boxes with InPhonex. InPhonex told us they did support this system, after getting both they said "we stopped supporting that system" So the system is working for in & out bound calls. But when the call needs to go to InPhonex voicemail to leave a message the call gets disconnected. InPhonex tells me to call linlsys & linksys tell me to call Inphonex.

Has anyone made SPA9000 work with InPhonex voicemail boxes?

Thanks

InPhonex · #2 (**permalink**) July 1st, 2009, 05:26 PM

We are sorry you are having problems. Unfortunately there are thousands of devices – some that are RFC-standards-compliant and some that are not – and we cannot possibly support all of them or guarantee that those not standards-compliant will work successfully with every aspect of our service. Cisco/Linksys has released a new product – the SPA400 – which is described as a voicemail server for the SPA9000. The marketing materials seem to suggest that the SPA400 will function successfully with standards-compliant providers like InPhonex. For additional assistance please go to www.inphonex.com/support.