[gavinservice]

HELP,

I have a Linksys SPA9000 with 2 VOIP Accounts & a SPA3000 for PSTN access.
SPA9000
Line 1 - VOIP Account
Line 2 - SPA3000 incoming line
Line 3 - VOIP Account

Can anyone help with a basic dial plan than can :

when I dial 9 the spa3000 is called to give access to PSTN (I currently dial 110 for this, as 110 is the account for the 3000 pstn line)
When I dial 8, I use VOIP line 1
When I dial 7, I use VOIP line 3

All internal extns are numbered 100 - 109

Any help would be appreciated, as I'm stumped.

Gavin

[humba3]

On the phone, add the following DP element: [7-9]xx. (plus more elements if you want to have immediate dialling after X digits have been pressed).

Then in the call routing rules, add the rules <:L1>8xx.|<:L2>9xx.|<:L3>7xx.

Finally add the element <7:>xx. to the line 3 DP, <8:>xx to the line 1 dp and <9:>xx to the line 3 dp.. that'll strip the trunk seizure prefixes.

Keep in mind that this will make it impossible to directly dial any numbers that start with a 7,8 or 9... in order to dial 911 one now has to dial 7911/8911/9911 depending on which line should be used. In order to work around this, you need to add substitution rules to phone DPs that add your trunk seizure prefix... e.g. if you want 911 to be called via PSTN line, you need the following element in the phone DP: <911:9911>S0. Those issues explain why trunk seizure prefixes generally use non digit values, e.g. #7/8/9.. using such numbers you can be sure there's no intersection between external numbers a user might want to dial, and trunk seizure prefixes. It's the same with phone facility categories (e.g. *69).. we use the star since a number on the public network might start with 69 (or you might have an internal extension starting with those digits).