[rossmc]

Hello,

Finally got my SPA9000, SPA400 and 7 SPA942 phones working. Everything works as it should and I can make/receive calls over PSTN from the SPA400.

I have tried and tried however and cannot get voicemail to work at all. Dialing the voicemail button calls vmm on the handsets but I just get "beep beep" and a Call ended message?

My dial plan is (xx.) on everything, is it something to do with this?

Thanks!

[JeffJ]

Assuming you have your use vm accounts setup on the SPA400, check the following:

Under your line tab for the SPA400 do you have:

Mailbox Deposit URL: 900@192.168.1.90:5090
Mailbox Manage URL: 800@192.168.1.90:5090
Mailbox Subscribe URL: 8888@192.168.1.90:5090

Note, the IP address is address of the 400.

Phone user tab:
Cfwd No Ans Dest: vm
Cfwd Busy Dest: vm

Phone line ext tab:
Call Feature Settings
Mailbox ID:2301 (2 represents line tab of spa9k and 301 is phone ext.)

Phone phone tab:
Voice Mail Number: vmm

I have found it best to reboot all devices after changes are made...SPA9k first, SPA400, and then phones. This is what works for me.

[abronton]

I have the exact same problem. I have my setting all as you show (which are outlined in the manual) but all I receive is a busy signal. If I press the envelope (vmail button) the system answers "Linksys voice mail" and proceeds to ask for an extension and password but I cannot get it to go to voicemail from the AA. Also, by pressing the vmail button on a 942 should it not take me directly to my voice mailbox rather than asking me for an extension?

Thanks,
Allen

[humba3]

Also, by pressing the vmail button on a 942 should it not take me directly to my voice mailbox rather than asking me for an extension?

Yes it should provided you did configure the proper mailbox ID and that you did reboot the SPA400 after creating the mailbox. Sometimes the two boxes (SPA400 and SPA9000) also have some communication hickups that will result in you getting the mailbox frontend rather than being transfered to your mailbox. In that case, a systemwide reboot should do the trick.