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  #1 (permalink)  
Old June 2nd, 2008, 01:39 PM
jpennell jpennell is offline
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Default MWI problem SPA9000 & SPA400

The MWI has stopped working on my SPA9000/SPA400/SPA942 setup. I have performed a factory reset on the SPA400 with no joy.

I think I can see the issue - the "mailbox status" on the appropriate line of the SPA9000 is not being updated by the SPA400 (I think that's the way it works - the SPA400 sends this to the 9000 rather than the 9000 requesting it).

I have attached the relevant part of the 9000 config page - anyone any ideas?
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File Type: jpg spa9000.jpg (38.9 KB, 10 views)
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Old June 9th, 2008, 01:35 PM
zikanda zikanda is offline
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Default Re: MWI problem SPA9000 & SPA400

I have had that before and what I do is manually enter what should be there for my extensions e.g. 101:0/0,102:0/0,103:0/0,104:0/0,105:0/0,106:0/0,9000:0/0

If that doesn't work I use the wizard to re-setup the voice mail and that seems to restore the association... I have no idea why or how that works but is has, for me, so far. I posted my UK config file for the Wizard here http://forum.voxilla.com/linksys-spa...tml#post115261 (has anyone got a SPA9000 + SPA400 working in the UK)
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Old June 10th, 2008, 05:08 PM
jpennell jpennell is offline
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Default Re: MWI problem SPA9000 & SPA400

No joy.

Out of interest - have others upgraded to 5.2.5 from 5.1.9 on the SPA9000 and their MWI still works?
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Old June 16th, 2008, 06:18 PM
jpennell jpennell is offline
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Default Re: MWI problem SPA9000 & SPA400

Zikanda,

Thanks - your suggestion worked!
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