[khumprp]

Hello all-

I went with Race for our company's VoIP provider. My current setup on the SPA9000 is as follows:

Line 1: Race Account 1
Line 2: Race Account 2
Line 3: <empty>
Line 4: SPA400

All of the above lines are registering fine without any problems. The problem I'm having now is how to set up these 3 lines on a SPA942. Here is what I would like ideally:

Extension 1: Race Account 1
Extension 2: Race Account 2
Extension 3: <disabled>
Extension 4: Local Calls (SPA400)

I tried to set this up, but no matter what extension I pick from the phone, it is always using Race Account 1. I'm not sure if this is a proxy problem or if I have the lines setup wrong on the phone... Currently, the extensions are setup with a proxy address of the SPA9000 on port 6060. Then I have the display name, user id and password setup in there. I also have the SIP ports matching to those on the SPA9000. Is there a different step I need to do so that when I press extension 2 or 4 on my phone for it to use the different line on the SPA9000?

Also, I would like voicemail to work with just the SPA400 on all these lines. I should just be able to put the VM server address for the SPA400 in each of the extension tabs, right?

And finally, any suggestions on how I should setup outbound callings? For instance, should I set it up so that if Race 1 is busy, the extension on the phone shows it is busy (so others know), or is there a way for it to automatically go to the next available line?

Thanks in advance for your help!

Pat

Edit - I would like to do this without putting the specific account information into each extension tab. I want to use the SPA9000 as a proxy for this. This way, I can limit my firewall port openings.

Edit - Gopt the voicemail to work properly. Currently trying to configure the phones so that if I dial *9 it will route to Line 4. I think my dialing plan is ok (*9911S0)|(*9xxxx.), but i'm not sure about my routing rule. I have (<*9:L4>xxxx.)|(<:L1,2,3>xxxx.) I can dial normal and it works (going to Lines 1-3) but when I do *9, I get a fast busy signal. Any thoughts?

[humba3]

As a general rule, stay away from using similar prefixes than the one used internally. The SPA line uses * + 2 digit codes for features ... e.g. *93 for deactivating cfwd no answer. So, this conflicts with your desired trunk selection prefix. I'm using ** + x for trunk selection in my setup.. this doesn't conflict with the PBX that also uses * codes for certain features.
I used to be using # as trunk seizure prefix. For the nitty gritty on setting up trunk seizure prefixes,try a search in this subforum and limit your search to posts by me.. you'll find a detailed explanation on how to set it up.

And just off the top of my head:
<*9:L4>xxxx.

Will not work. The call routing rules don't allow for replacement patterns... every entry has to start with <: ... you can only have something on the right hand side of the double point. So, you need to strip away the trunk seizure prefix in the line dialplan.

[khumprp]

Thank, Humba. I'll setup my system so that no prefix is needed for the standard SIP, and ** will be used for the SPA400 on Line 4. I can strip away the **9 no problem in the dialplan, but then how does it know to route to line 4? do I put that in the dialplan like (<**9:>xxxxxxxS0).... I guess I'm not clear on mapping back to a separate line.

I'll take a look at your older posts and see what I can find.

Thanks again!
Pat