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  #1 (permalink)  
Old August 21st, 2007, 07:38 PM
iaron iaron is offline
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Default Call forwarding to external number

I have the following configuration:

SPA9000
SPA400
SPA942 x 2 (set up as extensions 101 and 102)
1 x PSTN line
1 x VoIP line

Call routing plan: (<:L1,2,3>9xx.)(<:L4>8xx.)
Line 1 (PSTN) dial plan: (<9:>xx.)
Line 4 (VoIP) dial plan: (<8:>xx.)
Phone dial plan: ([12]xxS0|[089],[3469]11S0|[089],[2-9]xxxxxxxxxS0|[089],011xx.|[089],xx.|[1-8]xx)

I’m trying to automatically transfer a call using the “CFWD All Number” feature on the SPA942. When an external call is received by extension 101, I can forward it to extension 102 without any problems. If I try to forward the call to an outside number, it doesn’t work.

This is similar to the problem posted by emunky in January 2007.

According to the log from SPA9000, it is a dial plan problem… but how do I fix it?

08-21-2007 08:29:34 Local3.Debug 192.168.2.200 [2]RegOK. NextReg in 28 (1)
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 Sess Terminated 37d714
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 DLG Terminated 36882c
08-21-2007 08:29:16 Local0.Info 192.168.2.200 [BCC]Redir 96049866262 Rejected by DP
08-21-2007 08:29:16 Local0.Info 192.168.2.200 [BCC]Redir 96049866262 Rejected by DP
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 BCC:Redir
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 SIPLI:REDIR 96049866262@326bb4:6060
08-21-2007 08:29:16 Local0.Info 192.168.2.200 pri--REFER-->BCC:target=101@192.168.2.200:6060
08-21-2007 08:29:16 Local0.Info 192.168.2.200 pri--REFER-->BCC:target=101@192.168.2.200:6060
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 [7:0]AAAestory SAA OBJ
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 [7:0]AAA Rel Call
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 Calling:101@192.168.2.200:6060
08-21-2007 08:29:16 Local2.Debug 192.168.2.200 CC:BlndXferTgt:101
08-21-2007 08:29:16 Local3.Debug 192.168.2.200 [AA]: xfer to target=101
08-21-2007 08:29:13 Local3.Debug 192.168.2.200 AVT Rx End Tone
08-21-2007 08:29:13 Local3.Debug 192.168.2.200 AVT Rx Start Tone: 11
08-21-2007 08:29:13 Local3.Debug 192.168.2.200 AVT Rx End Tone
08-21-2007 08:29:12 Local3.Debug 192.168.2.200 AVT Rx Start Tone: 1
08-21-2007 08:29:12 Local3.Debug 192.168.2.200 AVT Rx End Tone
08-21-2007 08:29:12 Local3.Debug 192.168.2.200 AVT Rx Start Tone: 0
08-21-2007 08:29:11 Local3.Debug 192.168.2.200 AVT Rx End Tone
08-21-2007 08:29:11 Local3.Debug 192.168.2.200 AVT Rx Start Tone: 1
08-21-2007 08:29:06 Local3.Debug 192.168.2.200 [2]RegOK. NextReg in 28 (1)


Thanks in advance.
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  #2 (permalink)  
Old August 21st, 2007, 10:43 PM
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eric eric is offline
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Default Re: Call forwarding to external number

Can you dial 96049866262 directly from the phone?
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Old August 22nd, 2007, 12:19 AM
iaron iaron is offline
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Default Re: Call forwarding to external number

yes, i can dial the number directly from the phone without any problems.

Thanks.
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Old August 22nd, 2007, 12:24 AM
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Default Re: Call forwarding to external number

Are you trying to call forward inbound PSTN calls by chance?
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Old August 22nd, 2007, 02:13 AM
iaron iaron is offline
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Default Re: Call forwarding to external number

I have tried both ways:
- set the call forwarding number on the SPA942 to the PSTN line (therefore 9+number) and call from the ouside on the VoIP line
- set the call forwarding number on the SPA942 to the VoIP line (8 + number) and call from the ouside on the PSTN line

Thanks.
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Old August 22nd, 2007, 02:13 AM
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Old August 22nd, 2007, 10:04 AM
humba3 humba3 is offline
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Default Re: Call forwarding to external number

Is the media proxy (sip tab) and the CFWD bridge enabled (on both lines)?
Also, have you tried coming in and going out via VoIP?
Also, could it be that your trace is limited.. I'd expect to see some call routing rule checking before the DP check.
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There are two essential pieces to tracking down a problem with your VoIP equipment:
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And don't forget: there's no such thing as giving too much information when describing a problem.
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  #7 (permalink)  
Old August 22nd, 2007, 04:41 PM
iaron iaron is offline
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Default Re: Call forwarding to external number

Force media proxy is set to "yes" on the SIP tab and CFWD Bridge Mode is set to "all" on both lines.

I only have one channel on my VoIP line, so I can only have one call at the time on it (either incoming or outgoing).

Quote:
Also, could it be that your trace is limited..
Not sure what you mean by this...

Thanks.
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