[simanu]

Hello,

I am trying to use one of the 4 lines available in one of the 3 SPA941's we have in our LVS. All SPA941 are connected to the SPA9000 (which also has a SPA3102 used to incorporate the PSTN line into the PBX). Everything works a beauty (thanks to the valued help of Humba3 and Warford58) but I cannot get the SPA941s to connect to an external provider (that is, not the SPA9000).

Basically, if I have all 4 lines of the SPA941 connect to the SPA9000 all works well. But the very moment I configure, say, line 4 of the SPA941 to connect to a VoIP provider directly (line enabled, provider's proxy address, user ID, password and Register set to Yes) and reboot, the phone will not be able to even negotiate a DNS with the SPA9000.
All I have to do to get everything to work again is disable Line 4 or not register with the VoIP provider.

I was under the impression that each SPA941 could use its 4 lines whichever way I wanted (expect Line 1 which is provisioned automatically). Am I wrong thinking I can use the SPA941s to connect directly to VoIP providers?

What's your say, and experience?

Thanks a lot,
regards
simanu

[humba3]

Post the phone's configuration..
I have this setup (though no 9x1 phones here.. I have no use for phones without PoE) working just fine for a long time (until I moved away to an Epygi PBX - now I have all outside lines on the PBX since I can have 99 instead of 4)

[simanu]

hey there,
can't post the config right now, I am away from the office for a few days...
I hoped there would be an option to select or activate on the pbx that I wasn't aware of...

What do you mean you can have 99 instead of 4? 99 lines???

[humba3]

Yes, the smallest Epygi Quadro model allows for 99 registered lines to make outside calls (and 8 or 16 IP phones depending on whether you buy the additional 8 phone license or not). And there's actually more for outbound calls. To call the outside world, you can define an infinite amount (well I suppose there's a limit but whatever it is, it is way beyond what anybody would need) of outgoing accounts - as long as your provider allows calls without registering (they can demand authentication though.. that works fine).

I'm sure it's just one or a few parameters, but considering how many there are, I doubt anybody could help you without looking at the phone's configuration. Also, does the same configuration work if you program it as one of the 4 lines on the spa9k (that should serve as a check for your basic settings.. if the account doesn't work anywhere, it's not a phone problem but your provider configuration being incorrect). If you cannot get it working, a trace from the appropriate line of the phone would also be useful.