[AnthonyMills]

incoming calls to my VOIP number ring at line1 on my SPA 3000. I would like my other phone (which is connected to the PSTN socket) to also ring. What settings do I need to achieve this?

Any help would be gratefully appreciated.
Anthony

[jcgalvezv]

Anthony:

which is connected to the PSTN socket

How is it connected? are you using any additional device to do that? Line port is supposed to be used to connect a Line not a Phone.

Juan C.

[AnthonyMills]

Juan

Sorry if I confused you. What I meant was:

I use my SPA 3000 in the normal way so that I have my normal PSTN phone connected at my broadband phone socket at the wall and another phone connected to the SPA 3000 which is for calls in and out over VOIP.

When some dials my normal (non VOIP) number both phones ring (as you'd expect) which is perfect. However, if someone dials my VOIP number it is only the phone atached to the SPA 3000 which rings.

I would like to enable both phones to RECEIVE a call into my home, whether the caller dials my normal (non VOIP) number OR my VOIP number.

I would think that the SPA 3000 can be set up to acheive this, but I can't see where/how.

I'd appreciate your help.

Thanks
Anthony

[jcgalvezv]

Anthony.

That cannot be done by SPA3000. What you could do is connect both phone to the SPA3000 using a Y splitter. In thet way all calls comming from landline and from VoIP would ring both phones.

Juan C.

[AnthonyMills]

Juan

Hmmm ..... That sounds like the obvious solution! I think I was looking too hard for something more complex!!
Would doing that affect the call quality or either type of call?

Also, if that's the solution, what's the point of having the ability to connect a separate phone to the SPA3000? Or is that intended so that you can have a totally separate line to receive VOIP calls?

It's good of you to give this your attention.
Thanks
Anthony

[ericm_06]

The purpose of having a phone port on the SPA3000 is twofold, the first reason being so that, if your VOIP line is unavailable, you can still make a call through the PSTN. 911 calls can also be configured to route through the land line. The second reason is so that incoming calls on your PSTN line can be answered by the same phone as the VOIP line. You can also do some fun things with Least Cost Routing so that a local phone call uses your PSTN line, where a long distance call could be routed through the VOIP line.

Eric Montgomery

[AnthonyMills]

Juan

Other questions:

If I do as you suggest, would that not mean that when I dial out (using either of the 2 phones connected via the Y splitter) I would always being doing so via the VOIP system and therefore would always have to dial the international dialing code as well as the normal area code & number?

Also, Would this mean that ALL my calls out would have the same VOIP "quality"? I have found that the VOIP calls are of lower quality and suffer some echo, which is not the case with the normal phone line.

Your suggestion may be the only solution, but I would be accepting a solution which is less than perfect in terms of call quality perhaps?

I am still a little surprised that the SPA3000 can't just route VOIP calls through to the PSTN line by some setting? Maybe I'm just expecting too much and should accept that the system is best set up as you suggested.

Any further advice would be appreciated.

Anthony

[mberlant]

Anthony,

The SPA3000 can indeed be configured to route some calls via PSTN and others via VoIP. The Dial Plan in the SPA-3000 is enormously powerful in this regard. All you need to do to learn about these capabilities is to read through the previous postings right here in this forum before asking the same question in a new thread.

[AnthonyMills]

Mberlant

If I understand your note correctly, you are referring to outgoing calls. My enquiry is really about how to get INCOMING calls to ring at both phones. As it is, I can already choose to use the analogue phone (connected to the SPA3000) to take advantage of VOIP call rates on outgoing calls. I then use the other phone (connected directly to the wall broadband socket when I'm not looking for cheaper calls. This way I can be sure of the highest call quality if I need it.

It seems from what Juan says, that getting both phones to ring (for both VOIP and non-VOIP incoming numbers) could only be acheived by plugging BOTH phones into the one "phone" socket on the SPA3000 and none at the broadband wall socket. This in my experience would mean that I would suffer the reduced level of VOIP call quality on ALL incoming and outgoing calls. I was trying to get the best of both worlds perhaps?


Thanks for everyones help
Any further advice is appreciated.
Anthony

[chicha]

Originally Posted by AnthonyMills

Juan

Sorry if I confused you. What I meant was:

I use my SPA 3000 in the normal way so that I have my normal PSTN phone connected at my broadband phone socket at the wall and another phone connected to the SPA 3000 which is for calls in and out over VOIP.

When some dials my normal (non VOIP) number both phones ring (as you'd expect) which is perfect. However, if someone dials my VOIP number it is only the phone atached to the SPA 3000 which rings.

I would like to enable both phones to RECEIVE a call into my home, whether the caller dials my normal (non VOIP) number OR my VOIP number.

I would think that the SPA 3000 can be set up to acheive this, but I can't see where/how.

I'd appreciate your help.

Thanks
Anthony

Do you NEED to have two separate analog phones in use? Why not just use one phone connected to the ATA? I believe the 3000 allows for what you seek. It has an FXO/PSTN port. String a line from that port to your telco outlet and you'll receive in-coming PSTN calls. String another line from the FXS port to your broadband connection and you'll receive in-coming VOIP calls. Then set up the right dial plan to manage your out-going VOIP or PSTN calls.