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SPA3102 FrustrationTechnical support, how-to guides, troubleshooting, and general assistance for Linksys hardware. |
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Folks, I have a SPA3102 that has been configured with sipnumber.com and stanaphone.com. I have gotten US-based DID numbers from these providers. My aim is to configure the SPA to accept VoIP calls on Line 1. This goal has been achieved. The second goal was to have the SPA be configured in such a manner so as to allow the phone connected to it to use the PSTN for making the calls. For this, I put (xx.<:@gw0>) in the dial plan for Line 1. However what this does is dials the number and then within a couple of seconds gives me the dialtone for the PSTN line instead of dialing the number through the PSTN line. I thought that the way I crafted the dial plan the dialed numbers would automatically go through the PSTN line. I also tried (xx.S0<:@gw0>) , (<#9,:><:@gw0) in the dial plan but to no avail. All of the above demonstrate the same behavior. I want to do this so that the users who use the phone connected to the FXS port on the SPA3102 do not have to dial some additional characters to get the PSTN dialtone. The third and final goal is to have the SPA accept VoIP calls and then either allow the phone connected to the FXS port to ring or present the VoIP caller with a dial-tone for the PSTN line. The dial-tone would only be presented after the user was authenticated. I am trying to learn by taking baby steps however the second problem has me baffled. I am hoping that somebody can point me in the right direction as to what I am missing to get all this done. Thanks, Samarth |
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On the PSTN tab you should have Line Enable YES Preferred Codec G711u (or at least allow it) Voip-to-PSTN Gateway Enable YES Voip Caller Default DP 1 Dial Plan 1 (xx.) One Stage Dialing YES The SPA processes the dialed numbers then takes the PSTN line off hook and then dials the number entered. |
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I tried with the changes that you mentioned but to no avail. The behavior is still the same, the numbers get dialed immediately and then a couple of rings and then the PSTN line goes Off Hook. My settings presently on the 3102 in the Line 1 tab are as given below: Audio Configuration Preferred Codec G729a Use Pref Codec Only: No DTMF Process INFO: Yes DTMF Process AVT: Yes DTMF Tx Method: Auto VoIP Fallback To PSTN: Auto PSTN Fallback: No Dial Plan Dial Plan: (xx.<:@gw0>) Enable IP Dialing: No PSTN Tab Settings: Line Enable: Yes Preferred Codec: G711u DTMF Process INFO: Yes DTMF Process AVT: Yes DTMF Tx Mode: Strict Dial Plan 1: (xx.) VoIP To PSTN Gateway Setup Enable: Yes Caller Auth Method: None One Stage Dialing: Yes Line 1 VoIP Caller DP: None VoIP Caller DP: 1 Line 1 Fallback DP: None VoIP Caller ID Pattern: xx. |
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If your configuration still doesn't work, with your web browser save the configuration to your hard disk. Using WinXP use the send to option to create a zip file of the configuration and then attach the configuration to a posting. Passwords are not saved. |
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hwittenb, Here is my setup saved as html and attached to this message. I hope you can help me in solving this puzzle. Thanks, Samarth |
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| The Line 1 dial plan in your attached configuration is: (<xx.<:@gw0>) Change it to the following: (xx.<:@gw0>) I ran a test with your dial plan in your configuration on my SPA3000 and the results were consistent with the symptoms that you described. |
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I'll probably have to turn up the logging and then see what is being passed through to the PSTN line. Here is the log for a call to the number 8008000800 syslog server(port:514) started on Thu Jan 11 08:22:15 2007 CC:Clean Up --- OBJ POOL STAT --- OP:RTPRXB = 96 ( 96 192) OP:RTPREB = 40 ( 40 48) OP:RTPTXB = 64 ( 64 108) OP:TIMEOU = 107 (120 52) OP:SIPCOR = 0 ( 1 28) OP:SIPCTS = 31 ( 32 1136) OP:SIPSTS = 32 ( 32 4056) OP:SIPAUS = 7 ( 8 588) OP:SIPDLG = 10 ( 10 148) OP:SIPSES = 12 ( 12 9352) OP:SIPREG = 2 ( 4 296) OP:SIPLIN = 0 ( 2 140) OP:SUBDLG = 2 ( 2 6436) OP:STUNTS = 16 ( 16 68) OP:XMNODE = 1024 (1024 112) [0]Off Hook 2. Report digit 8 (1)(40 ms) 2. Report digit 0 (1)(40 ms) 2. Report digit 0 (1)(40 ms) 2. Report digit 8 (1)(40 ms) 2. Report digit 0 (1)(40 ms) 2. Report digit 0 (1)(40 ms) 2. Report digit 0 (1)(40 ms) 2. Report digit 8 (1)(40 ms) 2. Report digit 0 (1)(40 ms) 2. Report digit 0 (1)(40 ms) Calling:8008000800@127.0.0.1:5061 [0:0]AUD ALLOC CALL (port=16454) [0:0]RTP Rx Up [1:0]AUD ALLOC CALL (port=16456) [1:0]RTP Rx Up CC:Ringback [0:0]RTP Rx Dn AUD:Stop PSTN Tone [0:0]ENC INIT 0 [0:0]RTP Tx Up (pt=0->c0a80164:16456) [0:0]RTCP Tx Up CC:Remote Resume CC:Connected [0:0]RTP Rx Up CC:Connected AUD:Stop PSTN Tone [1:0]ENC INIT 0 [1:0]RTP Tx Up (pt=0->c0a80164:16454) [1:0]RTCP Tx Up FXO:Off Hook FXO:Stop CNDD [0:0]RTP Rx 1st PKT @16454(3) [1:0]RTP Rx 1st PKT @16456(3) [0:0]DEC INIT 0 [1:0]DEC INIT 0 [1:0]RTP Dst Change:7f000001:16454 [0:0]RTP Dst Change:7f000001:16456 [0]On Hook [0]FM Alert Stop RxTx (c=0024900c;a=0) [0:0]AUD Rel Call CC:Ended AUD:Stop PSTN Tone [0]FM Alert Stop RxTx (c=0024eaa4;a=0) [1:0]AUD Rel Call AUD:Stop PSTN Tone FXO:On Hook AUD:Stop PSTN Tone FXO:Stop CNDD AUD:Stop PSTN Tone DLG Terminated 286080 Sess Terminated DLG Terminated 285fec Sess Terminated [5060]STUN trying 0 [5060]STUN trying 1 [0]REG: STUN c0a80164->97c99fad, 5060->5060 [0]RegOK. NextReg in 53 (1) Last edited by samarthk : January 11th, 2007 at 12:26 PM. |
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| As you say, it looks like you are dialing the number 8008000800 and it is being sent to the FXO port. You could see more detail in the log if you set Sip Debug Option Full in both the Line 1 and PSTN tabs. I'm not sure if more detail would pinpoint your problem. What country are you located? Maybe your problem is something to do with your pstn interface. |
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I am located in the US in Pennsylvania. The debug option is set to the maximum level, that I believe is 3. I think there is only one place to set the debug level in and that is in the System tab. Whether this setting captures both the VoIP and PSTN interfaces is something that I do not know. |
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