[good]

I HAVE ATTACHED sPA3102 TO TOSHIBA DK16 PBX analog ext. line. It is not disconnecting after the call is finished and Spa3102 is staying engaged.I have recorded disconnection tone out of PBX as per forum instruction . Pbx is giving 410hz continious tone . No silence cycle.
All the forums tell for tone and silence cycle translation. Some body please tell me how to translate for Spa3102 disconnection tone. It has done my head in.
I have tried many plans and it i snot working. Or is there anything else I can do to make it disconnect.
If somebody can help I can attach Spa3102 copy settings
Thank you

[aneagle]

410Hz continuous may not be the disconnect tone. You can verify it by using a normal phone to call another extension and let the called extension hang up first, check if you can dial a number without going on hook. Small PABX may turn the line interface right back to "ready to dial" state when the other party goes on hook. If 410Hz is really disconnect tone and different from the dial tone you can use your disconnect tone script but with shorter "minimum duration to trigger detection" instead of 20sec, 4sec is enough.

[good]

Really appreciate your reply so what will be the disconennection tone translation. is it like this ; 410@-30;4(*/0/1) or please correct me where to change the duration. Tone is different than dialing tone and it is continous . it lasts quite a while too and does not dial out .
I am glad somebody understand this otherwise I have been wasting a lot time without getting anywhere.
Thank you for your help

[aneagle]

For disconnect tone the manual said "2 frequency components must be given, if single frequency is desired, the same frequency is used for both".
If there's only 410Hz component: 410@-30,410@-30;4(*/0/1+2).

[good]

Hi, Thank you again. I think I have tried that and it did not work but i will try again in case i put something else as i can not remember how many different disconnection tones i have tried.
Liksys support peopel mentioned that in regional settings change CPC delay to 1 and CPC duration to 1 as well. do I need to do anything with them.
Just for a matter of interest what * this represent in translation please
Thank you

[aneagle]

*/0 for continuous, .25/.25 for .25sec on and .25sec off. If */0 doesn't work you can try 0/.50 to make a .5 sec segment. Listen to the tone, you hear no low frequency beat at all if it's a single frequency tone. If there's a beat or you're not sure about the 410 value then you have to measure the frequency components, tool can be found here http://forum.voxilla.com/linksys-sip...one-12874.html ("Translating" your Disconnect Tone)

[good]

Hi, I had recorded the tone manualy and than i found somebody suggesting simple way by switching WINfax on and recording and i am going to try that tomorow for accuracy.
I will them and hoping they work
Thank you

[aneagle]

CPC is a brief removal of the line voltage, you can hear like a click. You can forget disconnect tone detection if the PABX has CPC for disconnection.

[good]

Hi Aneagle,
tried ; 410@-30,410@-30;4(*/0/1+2) and also tried 410@-30,410@-30;4(0/.50/1+2) and it did not work. Now PBX engineer has changed the disconnection signal to tone and silence which I recorded as following. 450hz .3876 on and .3876 off. put the following disconnection plan 450@-30,450@-30;4(.38/.38/1+2) . now PSTN caller line drops but teh Spa3102 stays engaged. please tell me if i can do ayhthing else to make it Spa3102 disengage.or I have put some digit wrong.
The signal coming out of PBX are continous on and off equal cycles
Thank you

[aneagle]

The 450...disconnect line you have now is correct ( to me .39 is closer to .3876 than .3 with the new disconnect signal setting, make sure you have Detect Disconnect Tone = yes, Detect CPC, Detect Polarity Reversal and Detect PSTN Long Silence = no because once you have the disconnect tone, it's the most reliable.
In Idle state, read the line voltage in info tab, make a call from SPA to PSTN, refresh the page and read line voltage again and go to the bottome of PSTN tab set Line-In-Use Voltage = middle of these 2 values.
If all these done but the SPA still doesn't see the disconnection on the FXO port you'd better verify those figures 450Hz and time on time off.
If the PSTN side goes on hook and the "Line" led on the SPA stops flicking it means the SPA did detect PSTN disconnection.