[yf]

I recently bought an SPA 2102. Of course it is unlocked (I have full access to user and admin). The Software Version is 3.3.6. The Hardware Version is 1.2.5(a). Everything is working fine. I went to www.linksys.com to upgrade the firmware. I noticed that current firmware is 5.1.9 dated 04/03/2007. I was a little bit surprised with the huge gap between the current 3.3.6 in my SPA 2102 and the 5.1.9 posted on Linksys website. I tried to update the firmware I provide the IP address for my SPA (the same one I use to gain access to the setting webpage). However I received a message “upgrade fail: No response from SPA”.

I have a feeling that my SPA is a SPA 2100 disguised in SPA 2102 J. When I went SIPURA website, I found that the latest firmware for SPA 2100 is 3.3.6. The way I understand it is the SPA 2100 is phasing out and replaced by SPA 2102.

I called Linksys technical support and they were slightly above useless. The guy told me to contact my VoIP provider to upgrade the firmware. I told him I have no VoIP provider as the ATA is unlocked. He put me on hold for long time until the call got disconnected.

Here are my questions:
1) Did I miss something that prevented the upgrade of SPA 2102 to the 5.1.9 firmware? What settings I should look for to allow the firmware upgrade?
2) Should I upgrade my SPA 2102 to the 5.1.9 or I am considered part of the SPA 2100 family rather than the SPA 2102?
3) If I am actually an SPA 2100 in a SPA 2102 box, will I damage my hardware if I upgrade to 5.1.9?

[NinerSevenTango]

If it really is a 2100, you need to login, switch to advanced view, go to the voice tab, Provisioning Tab, and halfway down, flick the firmware upgrade to YES, and save.

Having said that, I upgraded my firmware and now cannot register. Go figure.

--97T--

Edit: Fixed it!

[yf]

The setting is "Yes" for "Upgrade Enable". Everything in my box says it is SPA 2102. I don't know why I receive this error.

[Mscast]

I usually use tftp server to upgrade spa2102.
for ex.

tftp://<tftp ip address>/spa.bin