[RamziB]

I have an SPA 2000 that has been working fine over the past 18 months. A few days back it hung and since then, I have noticed that there is a sequence of blinks on the front light "one long and two short" - what does this mean and how can I find out more about them.
My SPA has not been working since and I cannot even access it through the web interface.

[jcgalvezv]

Try using this recovery utility from Sipura.

When you execute the program choose recover firmware and type your SPA2000 serial number when requested.

Juan C.

[RamziB]

SIPURA SPA2000 lights 1 long - 2 short
I tried the recovery utility but the software could not see the SPA.... I guess it is not picking up an IP address from the DHCP

[jcgalvezv]

This is what the manual states about LED units:

One LED for Unit Status (Figure 5, above):
This LED indicates status via the following behaviors:
ON – LED remains solid on
OFF – LED remains solid off
LONG (Long On) – 3.0s on, 1s off continuously
FAST – 0.1s on, 0.1s off continuously
SLOW – 0.5s on, 0.5s off continuously
VSLO (Very Slow) – 1.0s on, 1.0s off continuously
HB (Heart Beat) – 0.1s on, 0.1s off, 0.1s on, 1s off continuously
HB2 (Heart Beat 2) - 0.1s on, 0.1s off, 0.1s on, 0.1s off, 0.1s on, 1.2s off continuously
ERR0(Error 0) - 0.5s on, 0.3s off, 0.1s on, 0.1s off, 0.1s on, 2s off continuously
ERR1(Error 1) – 0.1s on, 0.1s off, 0.1s on, 0.1s off, 0.5s on, 2s off continuously
ERR2(Error 2) – 0.1s on, 0.1s off, 0.1s on, 0.1s off, 0.5s on, 0.2s off, 0.5s on, 2s off continuously

In SipuraSPAAdminGuidev2.0.9.pdf, page 136 you can read LED explanationg that include:

ERR2 = IP Address Confilict
ERR0 = Ethernet Link Detected

Which one is your case?

Juan C.

[RamziB]

It seems that it is ERR0 but I don't have a conflict (which is strange!!). I managed to change the IP address of the SPA-2000 (through phone connection) and managed to log onto the web admin..... As soon as I hit the refresh button on explorer, the SPA-2000 refused to let me back in again and I couldn't see it on the network.
Upon pinging the box, I got 3 lost packets and 1received out of a total of 4 sent packets.....
I think something is wrong internally to the box.... I am not sure though...... how can I test it? and what is other assistance that could be provided?
I have emailed Sipura, they answered once but did not respond to my second mail which I had confirmed certain things to them.

[jcgalvezv]

Try configuring your SPA-2000 to get an IP address from the DHCP server and see if the problem persists.

Juan C.

[RamziB]

DHCP is already disabled in SPA and it sometimes does take an IP from my router; other times it does not.... so something is wrong there.....

[jcgalvezv]

Enable DHCP by Picking up the phone and dialing ****101, then dial 1 to enable DHCP and see how it behaves.

Juan C.

[RamziB]

but this will mess things up with the router.... which is acting as dhcp server......

[jcgalvezv]

Razmi:

If your Sipura 2000 is connected to your router and you what I told you in my previous post, the SPA2000 will get an IP address assigned by your routers DHCP server. How could it mess things up with your router?

Juan C.