[bodosom]

I have a sipura 3k with the 3.1.5(GWb) software provisioned with Broadvoice on Line1 and ICH on PSTN. The parameters were set with the Voxilla wizard. When I dial the PSTN land line I get the auth tone and can enter a PIN and get a second dial tone. After than all tones are ignored. If I make a hotline entry in the PSTN dialplans the call will suceed. Everything else is working. This used to work and I thought it broke when I upgraded to 3.1.5 but downgrading to the previous version (3.1.3) doesn't work either. Has anyone seen a problem like this?

[a.d]

I had similar problems. Check my post about "sipura disappointment". 3.1.5 didn't work well for me (noise and distorsion pstn-to-voip), so I use 3.1.3

[bodosom]

When I test at home I use our cell phones to call the PSTN port. I had some success using long DTMF versus short with the version 2.x.x firmware so I brought the box into work where I can call in via a "land line" and it performs just fine with the 3.1.5 code.

I think there's a bug in the code but it's subtle and hence its manifestation is uncommon. I wish I knew what to tweak to see if I can get it working. Ah the dangers of using toys you don't really understand.

[jcgalvezv]

Try increasing/decreasing PSTN to SPA gain. It can be found in PSTN Line tab, International Control section.

Juan C.

[grefenp]

Hello,

Just fixed mine about 3-4 days ago :-).

Sometimes increasing/decreasing PSTN to SPA gain will work, but mine had a problem of Voice volume decreased. If this happens try changing the impedance settings, mine was 600 ohms, changed it to 900 ohms, then Global. Global "FXO Port Impedance:" works for me, with "SPA To PSTN Gain:" of 5 and "PSTN To SPA Gain:" of 3.

Hope this helps... I spent long nights for these settings to work properly ;-)

[bodosom]

Originally Posted by grefenp

Hello,
try changing the impedance settings, mine was 600 ohms, changed it to 900 ohms

Thanks! That was the ticket.

[bodosom]

Originally Posted by grefenp

with "SPA To PSTN Gain:" of 5 and "PSTN To SPA Gain:" of 3.

My unit is quite touchy about the gain settings which is a shame because gatewayed voices are a little soft.

I still think it's odd that PIN recognition is fairly robust while post-PIN number collection is so touchy.

[grefenp]

PIN recognition is I think inversely proportional to the gain settings, thats y I thought of playing with the impedance settings.

Its feels good to help someone, I just wish somebody also answered my post a week ago, I have to figure-out everything myself huhuhuhu....

All my problem was solved except for this one: During a PSTN-VOIP call, after I entered the PIN it takes time before I get the dial tone..... dont know if this is normal or not.

[bodosom]

Originally Posted by grefenp

All my problem was solved except for this one: During a PSTN-VOIP call, after I entered the PIN it takes time before I get the dial tone..... dont know if this is normal or not.

It's not a solution but that's not how mine works.

[airegin]

strange that i had similar trouble this morning dialing in to pstn with my cell phone. as i entered the number the dial tone continued and nothing happened. i made the changes mentioned above and i was able to complete the call.
thanks for the advice