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 Problem with an SPA3000 Technical support, how-to guides, troubleshooting, and general assistance for Linksys hardware. |
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June 7th, 2007, 02:45 AM
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 Problem with an SPA3000 Please excuse me if this turns out to be a real newbie question, but I am ... well ... a newbie  I have recently taken over looking after a customer who in addition to all their other IT infrastructure uses VoIP. Unfortunately I have no prior experience in VoIP and so of course this is the bit that starts playing up as soon as I take over. The site has one Polycom phone, a bunch of D-Links and one SPA3000. Right at the moment the SPA3000 can talk to anyone on the D-Links but not to the Polycom or to the outside line. Currently the SPA and the D-Links are configured to prefer 729A and the Polycom to prefer 729AB. The D-Links and the Polycom have 711A set as their second preference for codec. There is no option for a second preference on the SPA, but the option "Use Pref Codec Only" is set to "no". If I change the SPA to prefer 711A then it can talk to the Polycom and the ouitside line BUT NOT the D-Links. Can anyone make any helpful suggestions here?      |
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