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Hi, I've posted a similar request elsewhere in the forum.
My SPA3000 seems to work fine, except I wpuld like to be able to call using IP dialing. I've looked at the sipura FAQ site and noted the suggestions there and I still cant get IP dialing or recieving working.

I have only Line 1 which I have configured, should I have to configure the user 1 entry too to make this work.

At the moment calling the Sipgate PSTN number or the SIP address allocated to the Sipura works fine, but I'd like to use IP dialing in some instances.

Thanks in anticipation.

Phil C

[PhoneBoy]

There are three ways to do IP Dialing:

1. Via the dialplan using a sort of substitution, e.g. <611:611@sip.broadvoice.com>S0
2. Using speed dials in the User tab.
3. By enabling IP dialing in the configuration and dialing like: a*b*c*d (a.b.c.d is the IP address of the remote entry, replace dots with asterisks).

For more information, refer to the Sipura SPA Users manual on http://www.sipura.com/support

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Thanks phoneboy for the reply.

In option three, which is the easiest to confirm it works, do I simply lift off hook, and dial the IP address as you describe. I had tried this and got no success. Is there a terminator after the IP address, I'm guessing in theory there need not be as 15 digits have been entered.

That is one reason I wondered if the user 1 line should or needs to be configured in some way as well as obviously Line 1.

If I can dial from the keypad I'll then have a go with dialplan and speed dials.


Phil C

[mberlant]

You can end the dialed string with a # to send it on its way. Also, as explained in the User's Guide (You've read it, right?), you need to be sure that IP Dialing is enabled in your SPA.

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Thanks mberlant, the replies are really appreciated. Cor there are a few of you up late over in the US, mid morning in the UK.
I thought the # may be the terminator.
I have tried calling the IP with and without a port number, with and without the #, but I suspect there is something more fundmental. IP address is calling is set on, all the CWID blocking and annonymus calling is off.
What may help in your advice is that if I do call the Sipura using its IP address there is an brief increase in activity on the LAN led, as though its recieved the packets and I get busy signal. If I call from the sipura using IP address, there is also a brief increase in activity on the receiving ATA LAN led but I dont get any response not even busy. This is repeatable so I am assuming that packets are getting directed to the Sipura from the remote phone but not from the sipura to the remote phone.
I have a pair grandstream ATAs which work fine when calling IP to IP between themselves and to others of course.
Again thanks.
Phil C

[mberlant]

Could it be that the target SPA is behind a NAT router? Or, that your target Sipura is not set to "Ans w/o Reg"?

It is encouraging to hear that your Grandstreams work, but that your Sipura does not. That means your problem is something simple - we just haven't found it yet.

p.s. Specifying the port was to be my next suggestion, but you beat me to it.

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Answer w/o is yes as is call.

Yes the grandstreams work fine between each other, one of them is on Sipgate and the other on voipuser.

On the sipura, I'm not doing anything out of the ordinary as yet, it simply works as an ATA at the moment, so I dont think I've got something configured that would inhibit IP address use.

I'm intrigued why nothing happens when I dial an IP address using the keypad through the sipura though, I dont even get a busy tone, it simply stays open channel. Its like there is no path/gateway between an Line and the user when IP calling is used. However, if I call the same IP address but use a speed dial, I get what appears to be a rapid broken tone like busy. Yet of course it works fine when dialing in or out when the PSTN number or Sipgate ID is used in either direction.

In calling an IP address using the keypad, I gather one simply dials without accessing a submenu. On the grandstream you have to hit * three times to go into submenu and select a two digit number to enter into IP dialing mode. fairly quickly administered is that.

I'm missing something I'm sure.

As I have already mentioned, if the Siupra is called or another device is called from the sipura using the IP address, the LAN activity LED on the receiveing ATA shows a brief increase in activity.

What have I got wrong I wonder.

Well I'll keep scratching my head a little more.

Thanks for the postings so far.


Phil C

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Ah further bit of information may helpful here.

My sipgate accounts do use NAT in Outbound proxy, the server is the same proxy.

Not sure if this is relevant.


Phil C

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In continuation of the above postings. I have two grandstream devices, they can call each other using IP address, no problem. If I call my SPA3000 using IP address from either Grandstream I get a busy tone. If I call either grandstream from the SPA-3000 using a speed dial configured keystrokes I get busy back from the grandstreams. I know that the grandstreams are receiving as I can distinctly see the LAN LEDs on them respond to the the call.

The problem is in the Sipura, but what parameter have I got wrong to get busy tone when calling the SPA and when calling from the SPA.

Interesting eh..

Thanks in antcipation.

Phil C

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Hi again. I've giving this one last shot and the I'm giving in.

I've been trying to get the SPA3K to call using IP addresses. Thanks to a posting from Sipura Technology i@ve tried a speeddial with IP addresses and it works, sort of. I have two Grandstream ATAs one a 486 and the other a 487(yes the one inbetween the 486 and 488). Using speed dial, If I call the IP address of the 486 using only its IP address the call made, if I call the ip address of the 487 even with a port number of 5060 I get busy. If I call the Sipura 3K by its IP address I get busy from either ATA. If I call the Sipura using its Sipgate ID from another sigate user the call is made ok and also calling the PSTN number the Sipura is given.

According to Sipura calling an IP address is possible via the phone keypad, but I have not managed to get that working.

Can someone on the forum perhaps enlightne me as to what may be the problem. I have received a number of suggestsions which I've tried so far, but I'm afraid I've made no real progress.

Thanks in anticipation.

Phil C