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Old September 20th, 2005, 12:54 AM
tinumok tinumok is offline
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tinumok
Default Incoming call problem when calling IPKall# assigned to FWD#

Hello,

I just got my SPA3000 to work using a FWD account. I started from factory default setting and just assign the usual FWD account settings (proxy:fwd.pulver.com, outbound:fwdnat.pulver.com:5082, STUN enable:fwdnat.pulver.com:3478,uid/passwd, etc.). I have a wireless router, and the SPA is connected via ethernet cable. I can make a call from my analog phone (line 1) to another FWD number using Xlite softphone in another PC, and I can also receive calls from the same FWD number to my analog phone (line 1).

My main problem is when I try to call from PSTN to the IPKall number associated to the FWD number assigned in my SPA3000. The analog phone connected to line 1 just provides a short ring, and the Sipura webpage shows "stunning" in line1 status. When picking up the handset, dial tone is heard, and the PSTN receives a fast busy signal.

I do not have a hub to see any message using Ethereal, and tried to tinker with some settings to na avail. Anybody in this forum has the same issue? I appreciate any helpful input from the members, so I can resolve this issue.

Great site, lots of good info. Thanks in advance,

tinumok
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Old September 20th, 2005, 01:20 AM
ShubhaKiran ShubhaKiran is offline
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I am not sure about the NAT and STUN settings, but I do know that no codec other than G711 works with IPKall.

Hope this helps.
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Old September 22nd, 2005, 02:18 AM
tinumok tinumok is offline
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Thanks for the reply. My SPA-300 is configured to use that codec G711 and it works, as what a cellphone to IPKall number (assigned to my FWD in Xlite phone) call scenario shows.

My best guess is it takes a long time for the proxy to communicate with my SPA-300 box, that by the time it does that, a timeout occurs on the origination side?

I appreciate any comments/recommendation that I can try to make this work, or if somebody had experienced this problem that can provide the solution to my problem.

Thanks a lot.
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Old September 22nd, 2005, 03:08 PM
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mberlant mberlant is offline
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You said that you assigned "the usual" account settings, but then proceed to list two conflicting settings - Outbound Proxy and STUN.

It seems that you configured your SPA3000 by hand. Why don't you try the Voxilla Wizard, which will set all of the relevant parameters without conflict, and let us know how you make out?
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Old September 25th, 2005, 12:56 AM
tinumok tinumok is offline
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Yes, I did configure manually the SPA3K from factory default. Your comment was the solution to my problem.

I had the STUN and outbound proxy in conflict. I disabled the STUN and it worked fine now! I can receive calls from any PSTN to my analog phone connected in Line 1, when they call my IPKall number.

(When I tried the Wizard, it just gave me a window with all text format, in Perl(?) I guess. How is this being applied to the box? )

Thanks again,

tinumok
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Old September 25th, 2005, 12:56 AM
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Old September 25th, 2005, 01:10 AM
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You caught the wizard in the middle of its move to a new server. That problem should be cleared now.
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