News & Reviews
More How-To's & Tips More News
More Reviews Device Configuration Tools
No account yet? Create one
Forgot your Username or Password?

Welcome to the Voxilla VoIP Forum.

Voxilla has been a trusted source for accurate, up-to-date information on the IP Communications industry since 2002. A dedicated staff of reporters and engineers produce feature articles and product reviews to keep industry watchers abreast of the people, companies, and trends driving a fast moving market.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.


Go Back 

Voxilla VoIP Forum

 > Service Provider Support Forums > IPKall Support Forum
Reload this Page

Cannot Log In Over the Phone

Feed Icon
IPKall provides inbound telephone numbers to any arbitrary SIP URL. Technical support, how-to guides, troubleshooting, and general assistance, have a question or a problem? Post it here!



Closed Thread
 
LinkBack Thread Tools Rate Thread Display Modes
  #1 (permalink)  
Old January 9th, 2007, 03:28 PM
stephentastic stephentastic is offline
Junior Member
  
Join Date: Jan 2007
Posts: 4
stephentastic is on a distinguished road
Default Cannot Log In Over the Phone
Hello...

I was just wondering whether or not anyone else has experienced the same problem.

Although I recieve all of my voicemails via e-mail, I
cannot log in to check my messages over the phone.
I can log into the ipkall website with the same details
I provide over the phone, only over the phone they
seem to think my password is wrong.

As ipkall seems pretty clear on the fact that "they do NOT" provide customer service,
It seems my only recourse is to get a new number...

BUT if enough people are having the same problem,
perhaps they would be inclined to look into it?

Stephen
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
  #2 (permalink)  
Old January 9th, 2007, 03:50 PM
rizsher rizsher is offline
Senior Member
  
Join Date: Jul 2004
Posts: 1,116
rizsher
Default Re: Cannot Log In Over the Phone
If you're trying to access your voicemail thru an IP Phone or an ATA, then It is quite possibly your DTMF settings... which don't transmit the digits you key in correctly to IPKall. Play around with different DTMF settings...

IPKall does provide support thru the Voxilla forums.... stay tuned, one of their agents may chime in
__________________
nerdvittles.com
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
  #3 (permalink)  
Old January 9th, 2007, 06:13 PM
stephentastic stephentastic is offline
Junior Member
  
Join Date: Jan 2007
Posts: 4
stephentastic is on a distinguished road
Default Re: Cannot Log In Over the Phone
NO, I should have been more clear in my original message.

If I use my landline phone to dial the voicemail number (360 515 3033),
I am prompted for my phone number and password. When I enter these
I am told that they are incorrect; however, using these same details logs
me into my account on the ipkall website just fine. So I am assuming
there is some error in the voicemail system.

I have attempted changing my password on the IPKALL website as well, and this hasn't worked either.

and a note to the web designer... can't you make the text of the forum posts appear within a specified width? It's difficult to read posts with lines of text
as long as my screen.... just a thought...
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
  #4 (permalink)  
Old January 14th, 2007, 09:54 AM
madmitch madmitch is offline
Junior Member
  
Join Date: Dec 2006
Posts: 6
madmitch is on a distinguished road
Default Re: Cannot Log In Over the Phone
Hm, have U try 0360 515 3033 or 001 360 515 3033?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
  #5 (permalink)  
Old January 14th, 2007, 05:35 PM
stephentastic stephentastic is offline
Junior Member
  
Join Date: Jan 2007
Posts: 4
stephentastic is on a distinguished road
Default For clarification's sake:


I have no trouble reaching the voicemail number, it is just that the
voicemail system does not recognise my password, while the
website does recognise it.

My guess is that somehow the voicemail system has an incorrect password
stored for me.

Changing my password on the IPKALL website has not fixed the problem...
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old January 14th, 2007, 05:35 PM
Advertise Here
  #6 (permalink)  
Old January 24th, 2007, 11:45 AM
VeryR VeryR is offline
Junior Member
  
Join Date: Jan 2007
Posts: 3
VeryR is on a distinguished road
Default Re: Cannot Log In Over the Phone: DITTO!
yes, I have the SAME problem (24-Jan-07) - looks like there is no solution if 10 days ago you report same problem and nothing is changed....
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Closed Thread

« Non-Existent IPKALL Customer Service?? Re:Voicemail Access | Can't access IPKall Mail Box »

Thread Tools
Display Modes Rate This Thread
Linear Mode Linear Mode
Rate This Thread:



Similar Threads for: Cannot Log In Over the Phone
Thread Thread Starter Forum Replies Last Post
Can't see more than 1 page when log in aneagle Linksys (Sipura) VoIP Support Forum 2 November 1st, 2006 02:15 AM
call log badboy25 Linksys (Sipura) VoIP Support Forum 2 June 19th, 2006 07:13 PM
Phone Log dareofficer Asterisk Support Forum 1 May 27th, 2006 07:36 AM
Vb Calling Log latinoxp Linksys (Sipura) VoIP Support Forum 0 March 28th, 2006 11:24 AM
Can't log in to IPKALL ejbleendreeble IPKall Support Forum 3 October 7th, 2005 03:59 PM



All times are GMT. The time now is 06:52 PM.

Contact Us - Voxilla.com - Archive - Privacy Statement - Top

vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Ltd. SEO by vBSEO 3.0.0 ©2007, Crawlability, Inc. Logos and trademarks are the property of Voxilla or their respective owner. All other content © 2003-2007 by Voxilla, Inc.