[thoule]

When I get an incoming call, the caller ID is the town/city instead of the person's name. I have Vonage forward the call to IPKall and also ring my Vonage line (simulring). My Vonage line has the correct Caller ID info, but IPKall tells me its a call from "Middletown, CT" instead of "Bob Jones". Where is this town/city coming from"
thanks
Todd

[konu]

This is my guess:

In order to associate a person's name with a phone number, a LIDB/CNAM database must be queried and each such query usually costs money. Associating a city with a phone number, on the other hand, is possible by consulting free databases such as those provided by NANPA, http://nanpa.com/.

Most likely, to keep costs low, IPKall does not perform LIDB/CNAM database lookups whereas Vonage, being a "full-service" provider, does.

If you want a CallerID name with every incoming call to your IPKall number, then you can use a third-party LIDB/CNAM database provider. voip-info.org's CNAM page, http://www.voip-info.org/wiki/view/CNAM, lists http://cnam.info/ as one such provider.

An alternative solution would be to use a local database in conjunction with web-based information. If you use Asterisk, there is, for example: http://www.monetra.com/~brad/callerid_shell.agi

Hope this helps (and that I'm not wrong!)

K

[thoule]

Yes, I'm using Asterisk. That script worked perfectly. Thanks!
Todd

[jason_m]

Grandcentral totally depends on each name having to be entered into the address book for it to show on the callerid. This means 90 percent of my icoming calls do not show the name. Grandcentral tech support never could give me an explanation. Well this certainly sheds some light on the issue!

[kwiniarz]

Hi guys, i tired using the script found at http://www.monetra.com/~brad/callerid_shell.agi and i'm still not able to get the caller name to show up

From the CLI here is what my AGI debugger says

I dial my ext and this is what shows up

AGI Debugging Enabled
AGI Tx >> agi_request: calleridname.agi
AGI Tx >> agi_channel: Zap/19-1
AGI Tx >> agi_language: en
AGI Tx >> agi_type: Zap
AGI Tx >> agi_uniqueid: 1203994534.22
AGI Tx >> agi_callerid: XXXXXXXXXX
AGI Tx >> agi_calleridname: unknown
AGI Tx >> agi_callingpres: 3
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 33
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid:
AGI Tx >> agi_rdnis: XXXXXXXXXX
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: XXXXXXXXXX
AGI Tx >> agi_priority: 2
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:

i'm trying to use 411 reverse lookup. I'm running Asterisk 1.4.11 on FreeBSD I changed the path to Curl since that was different.

So far i've added it to only my extension for testing
Here is my extention.conf portion

exten => Kris,1,Goto(222|1)
exten => 222,1,AGI(callerid_shell.agi|${CALLERIDNUM})
exten => 222,2,NoOp(AGI Returned ${lookupname})
exten => 222,3,Set(CALLERID(name)=${lookupname})
exten => 222,4,SetMusicOnHold(kris)
exten => 222,5,Set(DYNAMIC_FEATURES=automon)
exten => 222,6,Dial(SIP/kris,15,gtrwWM)
exten => 222,n,GotoIf($["${DIALSTATUS}" = "BUSY"]?busy:unavail)
exten => 222,n(unavail),Voicemail(222@default,u)
exten => 222,n,HangUp()
exten => 222,n(busy),Voicemail(222@default,b)
exten => 222,n,HangUp()
exten => 1222,1,VoiceMailMain(222@default)


any help would be appreciated

[konu]

Originally Posted by kwiniarz

... I'm still not able to get the caller name to show up... I'm running Asterisk 1.4...

exten => Kris,1,Goto(222|1)
exten => 222,1,AGI(callerid_shell.agi|${CALLERIDNUM})
...

Maybe the problem is due to using CALLERIDNUM rather than CALLERID(num). I don't think Asterisk 1.4 supports CALLERIDNUM.

K

[kwiniarz]

Thanks, the system is live so i'll try it tomorrow night and let you know

[kwiniarz]

thanks, that did the trick

there were also some script issues that were giving me problems but it's all fixed.