[cirobendezu]

HI, I HAVE A GRANDSTREAM BUDGETONE 100 .
IT WAS FINE UNTIL I TRIED TO CHANGE TO A NEW USER ACCOUNT.
I DID THAT BY GOING TO 192.168.1.110 (THE PHONE IP)
WHEN I DID THE RESTART AND TRIED TO LOG IN AGAIN LOOKED AS IF THE PASSWORD TO GO TO THE WEB CONFIGURATOR WAS WRONG. AFTER A WHILE NOW WHEN I GO TO 192.168.1.110 DONT EVEN GO TO THE WEB CONFIGURATION SCREEN,.
I DID THE FACTORY RESET AND ENTERED THE IP,MASK,ROUTER BUT SAME THING.
THE PING TO THE IP WORKS FINE

I APPRECIATE YOUR HELP

[jimng78]

Hi,

I got the same problems with my Grandstream 496 and 488. Before they are working fine but all of sudden, both couldn't be accessed via my browser. I have sent enquiries to Grandstream and the vendor that I purchased, but it seems nobody can solve my problem.

Can anyone have lead to solve this puzzle? Thanks.

Jimmy

[cirobendezu]

they said to reflush the firmware via tftp server
Try to download the f/w and set up TFTP server locally, reflash the
phone locally in your LAN. Input the TFTP server via KEY PAD. Please
download updated user manaul from our website. Looks to me the f/w was crashed somehow.
You can download latest f/w from our website at
www.grandstream.com/BETATEST, Unzip the file and put all of them under the root directory of
your tftp server. If you don’t have one, you can download the free TFTP
server (http://tftpd32.jounin.net/) and put all devices in the same LAN
segment, change the TFTP server to the IP address of the PC running the
TFTP server software and save the setting, power cycle the unit to
upgrade it. (Please make sure you change the folder to the one containing
the firmware).

Make sure the TFTP server in on the WAN side of the box (if have WAN
interface like HT486) and ignore the configuration files reported
missing.

HOpe this helps. Thanks

[jimng78]

I have reflashed the firmware via TFTP server 168.75.215.190 as stated in Grandstream web site. But still no effect be seen.
Any other suggestion please.

jim

[cirobendezu]

i reflushed fw as per grandstream directions, via local LAN ftp server, when i did that i received error messages as if the process didnt worked.
when i go to the Menu Function option 9 with the phone keypad I get the
> following
> b 2006-03-06 bios code
> 1.0.8.11
> p 2006-01-05 phone code
> 1.0.6.95
> c 0000-00-00 codec
> 0.0.0.0
> h 0000-00-00 web access
> 0.0.0.0
> that means codec and web server all zeroes anybody knows?

thanks