[msoft]

Hi.
I've got huge disconnect problems with GXW-4104 on Italian analog lines.

The standard disconnect method (which is perfectly working with other manufacturers' fxo hardware) from our Telco is a 425hz reorder tone, -12db, with an alternating cadence of 200ms + 200ms silence.

I've set the gxw to use the "enable tone disconnect" feature; I've also set the "Reorder tone" to:
ch1-4:f1=425@-12,f2=425@-12,c=200/200-200/200;

(two cycles).

I've tried also
ch1-4:f1=425@-12,f2=425@-12,c=200/200;


No effect at all. The gateway seems not to detect remote hangups.
This is a big problem.

Has anyone ever had the same problem?
How can I solve it?

Thanks,
Alberto.

[Marceli]

Hey,

Tones:
http://www.itu.int/ITU-T/inr/forms/files/tones-0203.pdf

As i see you set wrong values.

Disconnect was fixed some version ago.

[msoft]

Thanks for the smart piece of advice, but that's the first
document I used as a reference (I tend to read user manuals first).

The document says:

Italy
Busy tone - 425 0.5 on 0.5 off
Congestion tone - 425 0.2 on 0.2 off
Dial tone - 425 0.2 on 0.2 off 0.6 on 1.0 off
Special dial tone - 425 continuous
Ringing tone - 425 1.0 on 4.0 off
Special information tone - announcement
Call waiting tone - (4) 425 0.40 on 0.10 off 0.25 on 0.10 off 0.15 on


How do you translate such information to a grandstream compatible string for reorder tone????

I've been able to set strings in linksys and patton devices, but not in grandstream.

[Marceli]

Your reoder is good (ch1-4:f1=425@-12,f2=425@-12,c=200/200
2. Enable Tone Disconnect: Yes

4. AC Termination Impedance: 270 ohm +(750 ohm ... ) (for good CLIR)

I tested it on 53, but 55 should also be good, i can try monday more tests

if you have problem you shoud log such connection (debug mode) and send it to GS support.

[msoft]

Sorry, already tried that.
Tried again 10 minutes ago, just in case I overlooked something.

No success, still cannot get the line to disconnect.

Impedance set as you told,
enable disconnect = yes
reorder tone = ch1-4:f1=425@-12,f2=425@-12,c=200/200;

No way.

[Marceli]

I tested today. Line was disconnected.
My disconnect (Should be 425, but i found taht 425 is exacly 425 +/- 25)
ch1-8:f1=400@-11,f2=450@-11,c=50/50;

[msoft]

Thanks for the reply,
but this is not working either.

I don't understand why c=50/50

The timing is 200ms, not 50ms.

However I've also tried with
c=200/200; same frequencies, of course with no success.

[Marceli]

Er, simply becouse my frequencies are diffrent from Italy

You shoud log such connection (debug mode) and send it to GS support (email on grandstream page).

Free windows syslog server:
Kiwi Enterprises .: Software Downloads :.

[roryaga]

you should upgrade last firmware 1.0.1.2 and.Enablke tone disconnect=yes and you should change busy tone not reorder tone