T1 line and Sipura 3000

[dcsdcs]

Can I some how connect the 3000 device directly to a T1 line coming into my office (IE: no cable or DSL modem involved)?

If so, how?

Does this 3000 deivice work with digital phone systems?

Do I ned a seperate IP phone?

Thanks for any help.

[craig]

The SPA has an FXO port, an FXS port, and an Ethernet port for comms.

1) You won't be able to connect your T1 directly to it, since it needs Ethernet.
2) You won't be able to use the 3000 with a digital PBX, since the FXO port is analogue (as is the FXS port).
3) If you get a 3000, you won't need an IP phone, only an analogue phone.

Hope that helps.

Craig

[dcsdcs]

[quote="craig"]The SPA has an FXO port, an FXS port, and an Ethernet port for comms.

1) You wonThis did clear some of my confusion and thanks for your quick reply.

Is there any way to use the 3000 with an "addon" device that will not slow the T1 speed? Or is there an entirely different approach and device?

I was planning to use a softphone form broadVoice as it connests with MS Outlook. My goal is to load customer lists and to be able to call then quickly while taking notes in Outlook.

I wanted to use a contact manager like ACT or Goldmine or some other similiar one but the VOIP part seems to be problematic.

Would anything from CISCO help? I know they have IP hardware phones as well as a softphone as well as software called "Call Manager" but it is very difficult to wade through their material for one installation.

Also, I have to seperate ethernet T1 wall plugs in my office from the same server.

Thank you.

[craig]

I must admit I'm a bit confused as to what you are trying to do. You mention using a SPA3000 but also a softphone, specifically from BroadVoice. You also mention IP phones. All of these things will work, but I have a few questions for you:

1) How many users is this for? Just yourself (it appears that way)?
2) Are you going to be setting up a VoIP PBX, such as asterisk?
3) Are you going to use softphone, IP hard phones, or adaptors (e.g., SPA3000s)? Or a mix, maybe, if not just for yourself?
4) Are you using this for dialing the PSTN, other VoIP devices, both?
5) How is your T1 terminated today? Is it on a Cisco or other router? What is using the T1 (i.e., do you have a LAN connected to it)?

Craig

[dcsdcs]

I am in a shared office arrangement (HQ WorldWide) all offices have a T1 connection as well as a digital PBX phone. Optionally I can have an analog line for $30.00 per month.

I was told by a BroadVoice Rep (apparently incorrectly) that the 3000 would connect direct to the T1 and then I could use their service and softphone that works with MS Outlook. It sounded like a basic contact manager VOIP system I could live with for now. But according to your comments it won't work at all.

I am trying to create a VOIP line for my self to do lead based telemarketing and respond to lead questions in a Contact Management" enviornment. For now and the foreseeable future it involves just me and this one office.

However, shortly (I have contacted other commercial and business loan reps) in other States where I would like to have "local" numbers come to me for distribution.

But for now it's just me. I have a 3000 (which I can return). I have a PBX digital phone provided by HQ and is answered by them or I could forward it anywhere I want (each local call is 15cents, a killeler for telemarketing). I also have an analog fax machine.

I am willing to purchase some new equipment and software to make this work. The problem is I do not what that would be as the Rep from broadvoice was wrong I do not want to keep ordering equipment and returning it.

One thing I do not want to happen is to slow the T1.

Do you think a Cisco phone with their softphone and call manager would work??

Thanks again.

[craig]

It may still work, but it depends on your connectivity. You can't connect the SPA3000 directly to the T1 but if you are can get to the Internet from your office LAN, you could plug it in and get to BroadVoice.

If you are inside of a company network and want to connect to an Internet based VoIP service, you need to make sure this is allowed/possible. Many companies (mine included) block most outbound ports, which stops VoIP from working. I'd start with this first.

Craig

[bp]

I have a sneaking suspicion that each office which has a "T1 connection and a digital phone" probably actually means that you have an ethernet connection to a shared T1 internet connection... could you clarify? It'd be pretty weird for them to provide office space, and a phone, and a non-terminated T1.

In any case, any use of VoIP will "slow the T1", meaning that it will use some of the bandwidth from the T1. A single call at a time will use something like 5% of the bandwidth of the T1 whenever you're talking on it (80kbps/1.55Mbps, though I admit those are just numbers pulled from memory). So, if you're just trying to play nice, your VoIP calling won't be a huge burden, assuming there aren't more than 15 or 20 people doing the same thing.

[dcsdcs]

These are some interesting thoughts and I will try to get some answers, although I am sure I cannot connect to the LAN directly.

One problem I have is how would I get the 3000 or any device to connect to my computer as well as to a device like the 3000. In other words, now I have one ehternet cable plugged into the wall and the other end plugged into my computer. If I knew that i could at least try the current arrangement and see what happens.

Also any thoughts on a CISCO phone with their Call Manager software and their Softphone?

Thanks again, I think we are getting some where.

[craig]

I would have thought that your location has more than one Ethernet port somewhere. The Ethernet port most likely goes to a switch somewhere, which I assume since you say it goes to a port in the wall and not a routing device of some kind. Do you have a second Ethernet port anywhere to connect to? If you connect to the existing Ethernet port in place of your computer, that would work as well but you'll lose the ability to look at the SPA's configuration.

Using a Cisco phone and CallManager is overkill. CallManager is a soft PBX like asterisk but costs a lot more. Given it's just you, you should be able to get by with the SPA and an Internet connection.

Craig

[dcsdcs]

There are two T1 ethernet wall ports in my office which are active (in case you want your desk is on one side of the room or the other). I did plug the 3000 into the other ethernet T1 wall plug and used an analog phone to get the IP address and called up the configuration pages on my computer.

Will this work? Any way to connect the digital phone they answer for me? What to do now???

I paid extra for Voxilla premium support but cannot locate a telephone number for them anywhere. Also their "live online" support is always offline and after two days they have not responded to my tech support question regarding the same issues.

There must be a way to use VOIP with a T1 VIA a softphone on the computer and hopefully a hardware based phone.

Thanks very much. I really do appreciate the help.