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April 2nd, 2005, 06:17 PM
| | Junior Member | | Join Date: Apr 2005
Posts: 6
| |  SPA 2100 Does Not Work Properly
Help.... Just got my SPA2100 from BV yesterday. Got the dial tone right away, but people can hear me (with echo though), I hear nothing. Also, when making call, it does not go through without having to redial a couple more times. Send email and call for support from BV without avail. I went through reset (from handset) SPA as well as reboot my system, did not work either. Read a bunch of user group posting, did not understand most of them :? Thanks for any help you all can give. TC |
April 2nd, 2005, 07:41 PM
| | Senior Member | | Join Date: Mar 2005
Posts: 116
| | RE: SPA 2100 Does Not Work Properly
Maybe a port forwarding problem. For me BV works perfect. Audio quality perfect and latency also fabolous  |
April 2nd, 2005, 10:08 PM
| | Senior Member | | Join Date: Jul 2004
Posts: 1,121
| | RE: SPA 2100 Does Not Work Properly
Need more info, is the ATA provisioned by BV or you've configured it urself?. Assign a static IP to the SPA and forwarrds ports 5060-5065 and 16200-16500 to that IP and see if that fixes ur problem
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nerdvittles.com |
April 2nd, 2005, 10:14 PM
| | Junior Member | | Join Date: Apr 2005
Posts: 6
| | RE: SPA 2100 Does Not Work Properly
BV configured it for me, I am a new subscriber. do I assing a sttic IP within my SBC Yahoo DSL? it is alreay has a IP address. also, not sure what do you mean by forwards ports 5060-5065. Please provide specific steps, forgive my old age. Thanks you. |
April 2nd, 2005, 10:18 PM
| | Junior Member | | Join Date: Apr 2005
Posts: 6
| | RE: SPA 2100 Does Not Work Properly
In addition, I am using 2wire homeportal 1000SW, I use the ethend net port for the SPA2100, and using usb port for my first PC. When I open the home network, SPA shows as one node on the network. Will this cause the problem? Last time, when I was testing CISCO ATA without router, it works fine, this SPA 2100 include a router, but I am not using it. Hope this can provide more information for you to help me. Thank you.  |
April 3rd, 2005, 05:30 AM
| | Junior Member | | Join Date: Apr 2005
Posts: 6
| | RE: SPA 2100 Does Not Work Properly
I fixed the problem by port fowarding. |
April 10th, 2005, 05:13 AM
| | Junior Member | | Join Date: Jan 2005
Posts: 1
| | Re: SPA 2100 Does Not Work Properly
Quote: |
Originally Posted by Cabilao Help.... Just got my SPA2100 from BV yesterday. Got the dial tone right away, but people can hear me (with echo though), I hear nothing. Also, when making call, it does not go through without having to redial a couple more times. Send email and call for support from BV without avail. I went through reset (from handset) SPA as well as reboot my system, did not work either. Read a bunch of user group posting, did not understand most of them :? Thanks for any help you all can give. TC | my friends said to me that they can hear echo on the other side before i upgrade my spa2100 to 2.0.5d latest firmware. i have no problem after updating it. maybe this will help. | |
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