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May 20th, 2005, 10:54 PM
| | Senior Member | | Join Date: Apr 2005
Posts: 215
| |  ???Recent BroadVoice DTMF issues???
Well,
My service has been restored for some time now but I just started having a funny issue. It seems that BV is having some issues with DTMF because I can |
May 21st, 2005, 06:51 AM
|  | Junior Member | | Join Date: Feb 2005
Posts: 12
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Yep I am having the same DTMF issues. |
May 21st, 2005, 12:07 PM
| | Senior Member | | Join Date: Apr 2005
Posts: 215
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Ok, I am glad I am not the only one.
Slice |
May 22nd, 2005, 02:52 AM
| | Senior Member | | Join Date: Apr 2005
Posts: 215
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Does anyone else still have this problem? As of right now I am still having DTMF issues and am not able to navigate or interact with any phone menus.
Slice |
May 22nd, 2005, 07:47 AM
| | Member | | Join Date: May 2005 Location: Palo Alto, CA USA
Posts: 38
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Hey Slice:
You know how Broadvoice tells you to use "DTMF Inband" for your generic SIP device.
Well it doesn't work for their internal system.
Switch to something other than Inband for DTMF. BV doesn't follow their own rules.
Oh yeah and switch back to "Inband" to communicate with the rest of the world afterwards.
Come to the dark side, Slice. |
May 22nd, 2005, 08:39 AM
| | Senior Member | | Join Date: Apr 2005
Posts: 215
| |
Quote: |
Originally Posted by zenman Hey Slice:
You know how Broadvoice tells you to use "DTMF Inband" for your generic SIP device. | my current DTMF setting is "Auto", like i said above, i know it is on there side as i havent changed settings on my side. it (aka DTMF menu interaction) just stopped working.
Slice |
May 22nd, 2005, 12:16 PM
|  | Senior Member | | Join Date: Aug 2004 Location: USA or Japan
Posts: 5,013
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My setting is Auto and I just successfully interacted with both BV611 and TellMe via DTMF.
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Please post all questions to the forum. |
May 22nd, 2005, 02:39 PM
| | Member | | Join Date: May 2005
Posts: 75
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I got my DTMF to work on all systems, BV and outside systems by leaving DTMF Tx method on auto, but changing Process AVT to NO and Process INFO to NO. I read this tip on an earlier thread. Don't know why it works, but it does. |
May 22nd, 2005, 05:21 PM
|  | Senior Member | | Join Date: Dec 2004
Posts: 254
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Based on these comments, I've changed my 2100 back to "auto" from "Inband", however I never had real problems with that either with BV611 ("press '1' to remain on-hold until we can find a fast busy for you") or other DTMF systems (although I only ingrequently use them). Onceagain, I think we need a central repository for user experience with these various settings, in one central place easily found and referred to.
Cheers,
- Don
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IMO: No matter what the various provider promises are, consumer level VOIP is *NOT* fully reliable right now in 2006 and should *NOT* currently be used as sole replacement for dial-tone. |
May 22nd, 2005, 05:37 PM
| | Senior Member | | Join Date: Apr 2005
Posts: 215
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Quote: |
Originally Posted by colincam I got my DTMF to work on all systems, BV and outside systems by leaving DTMF Tx method on auto, but changing Process AVT to NO and Process INFO to NO. I read this tip on an earlier thread. Don't know why it works, but it does. | is this how you are configured mberlant? | | |
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