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 Polycom 501 Registration Need help or have questions about BroadVoice? BroadVoice is here to answer your questions and concerns: technical support, how-to guides, troubleshooting, and general assistance. |
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December 6th, 2006, 02:19 AM
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 Polycom 501 Registration Does anyone have a configuration to get a Polycom 501 to register on Broadvoice. It registering fine on ViaTalk but requires in-band DMTF tone which requires software from Polycom only available to dealers. Broadvoice does not seem to respond to the normal VOIP Sip Proxy ans Sip server setup. Thanks     |
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December 12th, 2006, 01:13 AM
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| Re: Polycom 501 Registration I was able to get the updated firmware 2.0.3 today and have the phone updated. I tried registering the phone with my local test 3CX server and also with BroadVoice, nothing worked. I called BroadVoice support three times (first two times I was disconnected or went to silence after ~8 minutes) and finally after holding 18 minutes I finally reached someone. They are mostly friendly but a bit abrupt. I suspect there are a few people providing support so you take what you can get. When I mentioned the PolyCom he immediately said "I have never had one of those work." We went through the settings and the phone did not register. Can anyone provide more information on this issue? |
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LinkBack to this Thread: http://forum.voxilla.com/broadvoice-support-forum/polycom-501-registration-19464.html | |||
| Posted By | For | Type | Date |
| BroadVoice: See what people are saying right now on Technorati | This thread | Refback | December 10th, 2006 05:27 AM |
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