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June 21st, 2005, 02:49 AM
| | Member | | Join Date: Mar 2005
Posts: 43
| |  Other side can't hear me
Current status for me is that about 80% of the time the other party can't hear me. I tried proxy.broadvoice.com (100% failure rate); proxy.dca.broadvoice.com (ok until 2 days ago, now 100% failure); proxy.lax.broadvoice.com (100% failure, always get busy tone); mia proxy (ok yesterday, now the same problem), chi (100% failure, always get busy tone). Any solution? |
June 21st, 2005, 04:13 AM
| | Junior Member | | Join Date: Jun 2005
Posts: 11
| | RE: Other side can
Only one solution: drop BroadVoice.
BroadVoice can fix the problem for a while, but the problem will come back again and again. You will need to spead lots of time on it until you cancel this service from BroadVoice. -- This is my experience. |
June 21st, 2005, 04:27 AM
| | Member | | Join Date: Mar 2005
Posts: 43
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Believe me, I have considered this option. Unfortunately, at this time, there is no other service with reasonable unlimited international rates. |
June 21st, 2005, 04:39 AM
| | Member | | Join Date: Feb 2005 Location: Ft. Lauderdale, Florida
Posts: 35
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We're having pretty good luck with BroadVoice lately, but in case of problems we have a "basic" landline (for fax machine and DSL support) and also two cellphones. Hey give these guys a break, it's a brand new industry.
Bart |
June 21st, 2005, 04:43 AM
| | Junior Member | | Join Date: May 2005
Posts: 26
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I have had them for 1 month on 6/25/05 and I can say "They suck ass". I've have lost service 5 times on my business account. Today, we could call people, but they couldnt' hear us. Changing our proxy address is a load of crap. Never should a end user have to change their proxy everytime Broadvoice has a problem (daily it seems). I for one just closed my account. |
June 21st, 2005, 06:26 AM
| | Member | | Join Date: Mar 2005
Posts: 43
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I had them since early December, and they worked without a hitch until April. That is why I am still hoping (what slowly seems to be against hope) |
June 21st, 2005, 07:04 AM
| | Senior Member | | Join Date: Jul 2004
Posts: 1,121
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Quote: |
Originally Posted by quibbly I have had them for 1 month on 6/25/05 and I can say "They suck ass". I've have lost service 5 times on my business account. Today, we could call people, but they couldnt' hear us. Changing our proxy address is a load of crap. Never should a end user have to change their proxy everytime Broadvoice has a problem (daily it seems). I for one just closed my account. | You won't have to do it manually if you let BV provision your device. |
June 21st, 2005, 07:15 AM
| | Member | | Join Date: Mar 2005
Posts: 43
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If you let BV provision your device you can't even write your own dial plan -- a must for international users |
June 21st, 2005, 07:36 AM
|  | Senior Member | | Join Date: Jan 2005 Location: Los Angeles County, California, U.S.A.
Posts: 199
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I don |
June 21st, 2005, 09:43 AM
| | Member | | Join Date: Mar 2005
Posts: 43
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I am in Taiwan. I can register to proxy.broadvoice.com, I hear everything clearly, dialing works every time --- but I have yet to make a single call using that proxy where the other party can hear me. And that is the same for calls to Taiwan, China, Germany, HK, Singapore --- I haven't tried the US since I only call BV service there. Due to the current problems, I change servers many times each day to see if it helps. And yes, I am using codec 711u --- before I had that problem occasionally using other codecs. | | |
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