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April 24th, 2005, 04:43 PM
| | Junior Member | | Join Date: Apr 2005
Posts: 16
| |  Not able to make international (non-US) calls
Anyone else experiencing issues with calling overseas?
I get 5-10 secs of silence after dialing then I get the standard message that "my call could not be completed at this time, try again later".
I'm trying the UK & France. Calls to the US seem to be working.
BV support is unreachable. |
April 24th, 2005, 04:51 PM
| | Junior Member | | Join Date: Mar 2005
Posts: 9
| | RE: Not able to make international (non-US) calls
I have contact them and they have a problem in their international calling system. |
April 24th, 2005, 04:54 PM
| | Junior Member | | Join Date: Oct 2004 Location: NJ, USA
Posts: 21
| | RE: Not able to make international (non-US) calls
I'm having the same problem - except that it is not just limited to calls to the UK! I seem to be able to make calls in my area code, but calls to anywhere else are not going through. Initially, I thought that the problem was limited to calls to the UK, it seems that it is a bigger problem than that.
I called BroadVoice support about an hour ago, and they acknowledged the problem - they told me that their engineers are working on it. Of course, there is no service announcement in their account portal!
I've tried using each one of their proxy servers (I usually use the vanilla proxy.broadvoice.com) and the problem doesn't seem to be with the proxy servers. |
April 24th, 2005, 05:14 PM
| | Junior Member | | Join Date: Apr 2005
Posts: 16
| | RE: Not able to make international (non-US) calls
It's seems to be sporadic - I was able to make one int'l call just now, but a 2nd call didn't go through. |
April 25th, 2005, 10:01 PM
| | Junior Member | | Join Date: Mar 2005
Posts: 2
| | RE: Not able to make international (non-US) calls
I've been having trouble calling Brazil from here in California for the past week or so, but in the past the calls would complete on the second or third try.
Today calling Brazil (land or cell) does not work at all.
Calling BV support at 611 only gives a busy signal, sometimes after waiting on hold for 10 minutes, sometimes right away. I'm now on my ninth attempt at calling them.
Can't reach BroadVoice support by phone, nor email, and international calling doesn't work... hmm, maybe it will get better tomorrow?
Somehow this is not the way the BroadVoice website described the experience... |
April 25th, 2005, 10:32 PM
|  | Senior Member | | Join Date: Mar 2005
Posts: 290
| |
When everything is working the experience is fine, its when shit happens you get disappointed etc.... |
April 26th, 2005, 04:31 AM
| | Member | | Join Date: Apr 2005 Location: SW FL
Posts: 39
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I've been trying Brazil too since I signed up a couple of days ago. I've made it through once or twice but the sound was not as good as my cell (which is not always great!). The rest of the time I never connected. Tonight I only got through twice but the quality was so bad I just used my cell. Local calls seem fine
....do you have any clever ideas about calling a cellphone in Rio? I have a Sipura SPA3000, port converter, Dock-n-Talk, and a second cell (no landline available).
Thank you, Rob | |
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