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 Newbie with Broadvoice Troubles, Part Trois Need help or have questions about BroadVoice? BroadVoice is here to answer your questions and concerns: technical support, how-to guides, troubleshooting, and general assistance. |
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July 25th, 2004, 08:00 AM
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 Newbie with Broadvoice Troubles, Part Trois I thought it was all working, but now there's a new problem: I'm having trouble with my Broadvoice line receiving calls forwarded from another number. I have my number being forwarded from my POTS line to my BV number. Whenever I call the POTS number, when it transfers me to my BV number, the BV number gives me 1/2 a ring, but but then it drops the call. It does *not* go to BV voicemail if I don't answer. Also, cellphone calls directly to my BV number are dropped as well, after 1/2 a ring. Calls directly to my BV line from land lines work fine (and if I don't answer it goes to voicemail), but the plan was to keep the POTS line and just have it forwarded to the BV number. I have no answer forwarding and busy forwarding on the POTS line to the BV number. Anyone have any clues as to what this might be?
__________________ Jeffinator     |
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July 26th, 2004, 07:10 AM
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| Sounds like weirdness with Call Forwarding. I know that different data is passed when a call is forwarded from one switch to another. Maybe BroadVoice is choking on that info?
__________________ Technical questions should be posted to the forums, not sent via PM to me. |
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