New here and have question....

[MexiaTexas]

am a BroadVoice customer (2 months) and have been reading this forum and loving it. Everyone who post's here seems to be extremely helpful.

I need some help. I have the BroadVoice supplied Sipura 1001 and want to alter my dial plan to dial a specific phone number when I dial 911 on my telephone keypad.

As we all know BV does not have E911 yet, but I live in a small town and know the backdoor number into the local 911 answering point (sheriff's department dispatch). I want the number to be dialed out immediately when I dial 911....again I want the number to immediately be "dial when matched" so I guess I will need the "S0" in the somewhere.

The number I want the 911 trigger to dial is 1-254-729-3278 and my current Sipura 1001/BroadVoice dial plan is (*xx|#xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.) Can someone help?

By the way, I have my Sipura set to "NOT" provision so my new settings will not get blown away. Thanks to anyone who can fix this so I can just cut and paste the new one . You can post the answer here or email me at mdg@glade.net Thanks again!

[mberlant]

I wish all problems were so straightforward and well described. You need to change one Dial Plan element and add another.

Change [3469]11S0 to [346]11S0
Add <911S0:12547293278>

The changed element is to remove 911 from the x11 numbers that go to BV. The addition will watch out for 911 and call the sheriff instead.

You can test this by first programming your cell phone or a neighbor's phone into the 911 element. Test it for functionality and then put the Me-Hay-Ya sheriff's number in.

Enjoy.

Michael

[MexiaTexas]

Thanks for the response. Someone else told me to do this and it seemed to work:

reply to Groesbeck Tx
Changed to dial 12547293278 when you dial 911:

(*xx|#xx|<911:12547293278>|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

What is the difference?

[davelissa]

Hi,
Change your dial plan to this:
(<911S0:12547293278>|*xx|#xx|[346]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

Basically, what I did is:
Removed the 9 from the "[3469]11" construct, so 911 won't be sent to BV,
and added <911S0:12547293278>, which says, "If I dial 911, send 12547293278"

Dave

[davelissa]

Too many "Dial Plan Cooks"?

Great minds think alike....

Dave

[MexiaTexas]

[teardropglass]

While we are on this topic, I live in Europe, and here we dial 00 to access an international number. Is there anyway to avoid dialling the 011 for international access, and just dial 00 instead.

I have never played around with the Sipura 1001 dial plan, so it's still the default that BV set-up:

(*xx|#xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

Cheers for your help.

[davelissa]

I think you mean "cheers" or "thanks for your help", instead of "cheers for your help" :wink:

There is an excellent Dial Plan wizard on this website....that would help, I'm sure.
http://voxilla.com/index.php?name=PN...al+plan+wizard

I don't know much about the dialing codes in Europe to hazard a solution..sorry!

This is what I use (color-coded for clarity):
(*xx|#xx|611S0|<:1>[2-9]xx[2-9]xxxxxxS0|011[2-9]xxxxxxx.)

(*xx|#xx : Allow Star and Hash codes
611S0 : Allow 611 (BV CS number..yes, I know...fat lot of good....)
<:1>[2-9]xx[2-9]xxxxxxS0 : USA local numbers (without the 1 in front)
011[2-9]xxxxxxx. : IDD (International Direct Dialing)

For your needs, I think this should be the construct:
<00:011>[2-9]xxxxxxx. (instead of 011[2-9]xxxxxxx.)
Perhaps one of the excellent dialing gurus here would ratify that?


Regards,
Dave

[teardropglass]

That's good, I'll try that out. I'll also take a look at the dial wizard.

Cheers

[rizsher]

I use the following two elements to make my BV service act more European .

1) |<0:01144>[127]xxxxxxxxxS0|

This is for british diallling, instead of havign to do 0044 xxxx 1234567, I can just dial 0207 1234567 to dial a london number for instance, and hte SPA drops the first zero, adss 01144 and actually sends 011 44 207 1234567 to Broadvoice. This works for landlines with 01xxx codes, London, 02xx AND mobiles.

2) |<00:011>xx.|

With this element, when I dial 00 33 123456789 or any number starting with 00, the SPA processes it and sends 011 33 123456789 to BV.

My full dialplan, if anyones interested, is herebelow:
(*xx.|#xx.|xx#|[3469]11|0|00| [2-9]xxxxxx|<0:01144>[127]xxxxxxxxxS0|<00:011>xx.| 1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.|<#1,:>xx.<:@gw1>)