New Account Portal for Broadvoice is Live

scott02459 · #1 (**permalink**) November 9th, 2004, 07:13 PM

It has the much awaited full interface to call logs and charges, and full billing details. Also a much better interface to setting messaging, incoming and outgoing call options

PhoneBoy · #2 (**permalink**) November 10th, 2004, 02:17 AM

Yeah, looks pretty sweet.

cthetoy · #3 (**permalink**) November 10th, 2004, 07:05 PM

I also like that you can change your service plan immediately and they will prorate.
I have the In state for $9.95 a month. If I need to call out of town or country for the day or weekend then I can change it to the World Plus then switch back to the In State a few days later.

PhoneBoy · #4 (**permalink**) November 10th, 2004, 11:21 PM

Sounds like they need to change that, seems like you could really abuse that.

steventheamusing · #5 (**permalink**) November 11th, 2004, 10:06 PM

The new portal is three steps forward and two back. Several features that were working with the old portal are now marked as Coming Soon e.g. Call Notify by e-mail and Call Forwarding Selective (ok, perhaps that one was not there before).

Some items that were configurable on/off now seem to be "on" with no obvious way to turn them off (not that I'd want to turn them off - these are in Features -> Call Control):
Broadvoice Call Manager (solution is to just not start it), Call Hold, Call Transfer, and Three Way Call.

Fortunately they now have the 2 things I most wanted: online billing and access to Voicemail via the web. Unfortunately my first attempt to access my voicemail revealed a problem:

There were three VMs. I clicked and listened to one of them. I then clicked the "selection" box and "Delete all selected" and it deleted ALL of my voicemails, not just the selected one. OOOps.