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Old November 24th, 2004, 03:34 AM
digitize digitize is offline
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digitize
Default This might help a new BV user stay unlocked

Today I just got my SPA3000. I decided to go with BroadVoice. I wanted to have control of my SPA3000 and did not want to get locked out by BV so I can fine tune my setup. I have been reading the various posts on how to avoid getting locked but still got locked anyway. So this is what happened,

- Signed up at BV web site stating that I am using a BYOD generic SIP box
-Upgraded my SPA3000 to the latest 2.0.11g code
-Used Voxilla's configuration wizard
-I could not get dial tone and only a reorder tone no matter what I did. I made a few tweaks based on the previous posts and could not make it work.
- So finally I used the http://config.broadvoice.com:8080/$MA.cfg in the Profiles setting and I got it to work perfectly except that now I was locked out of the SPA3000
- Called BV and they gave me the password. I then removed the Profile link setting with blank and also changed the password to my own.

So if you want to avoid getting locked do not use the BV $MA.cfg link.

For now I am a happy camper.
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Old November 24th, 2004, 07:02 AM
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PhoneBoy PhoneBoy is offline
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Can you PM me your configuration you got from BroadVoice (e.g. the SPA Configuration)? Login as admin, advanced mode, and do a save-as of the HTML. Sounds like the wizard needs updating again.
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Technical questions should be posted to the forums, not sent via PM to me.
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Old November 28th, 2004, 03:19 AM
digitize digitize is offline
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I just sent a pm to you with the file. Let me know if you need anything else.
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Old November 28th, 2004, 06:15 PM
condojohn condojohn is offline
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Quote:
Originally Posted by PhoneBoy
Can you PM me your configuration you got from BroadVoice (e.g. the SPA Configuration)? Login as admin, advanced mode, and do a save-as of the HTML. Sounds like the wizard needs updating again.
:wink: Howdy phoneboy. Thats just it need Sipura's 2.0.11g s/w. works like ah charm all around on broadvoice.

p.s. thanks again for all your help
also Broadvoice needs to be made aware, i tried but guess techs missed it.

john
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