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 When I dial out, no one hears me. When people call me, it works fine. Need help or have questions about BroadVoice? BroadVoice is here to answer your questions and concerns: technical support, how-to guides, troubleshooting, and general assistance. |
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May 25th, 2007, 01:30 AM
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 When I dial out, no one hears me. When people call me, it works fine. Can someone suggest how I can troubleshoot this problem? When I dial out, no one hears me, but I hear them fine. When people call me, it works fine. I checked my firewall and it is completely open from the WAN to the IP phone: Snom 190. Steve Boston      |
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May 26th, 2007, 07:34 AM
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| Re: When I dial out, no one hears me. When people call me, it works fine. It could be a number of things. The first I thing I usually do when I have a problem is try other proxy servers. You can access this information in your phone adapter's administration panel. For Sipura/Linksys adapters, the proxy settings are under the Voice and Line 1 tabs. For example, my Outbound Proxy server is set to proxy-bos.broadvoice.com, as the Boston proxy has been working quite well for me this past year. Other proxies you can try are: proxy-nyc.broadvoice.com proxy-dca.broadvoice.com proxy-atl.broadvoice.com proxy-mia.broadvoice.com proxy-chi.broadvoice.com proxy-lax.broadvoice.com |
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May 30th, 2007, 04:13 PM
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| Re: When I dial out, no one hears me. When people call me, it works fine. Hi Steve, I am from snom and advise that you review our support and wiki at the following link: http://www.snom.com/contact_form_support0.html There could be a number of reasons for one way audio issues from configuration issues to needing a trace to figure out the cause. They may be able to help you there. Mike |
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