I can no longer log into the broadvoice web page

[Basildane]

It says my password is wrong. That is impossible since I use a password manager, but anyway I had it reset my password.

That new password doesn't work either. I emailed support and they "reset my password" which isn't what I need, but anyway THAT new password doesn't work either. After entering that 3 times the webpage had me reset my password again. The system emailed me yet another new password. It doesn't work either.

Are other people able to login or is just my account with problems?

P.S. My phone service is working ok, its just the web page that is having problems.

[kiko]

I just got off the phone with support about this same issue.

The tech that answered the call sounded like he woke up when the phone rang.

He only said that several people have reported the problem for the last few nights and has no idea why it only happens during the night (east coast time), I'm in Hawaii and I hate not being able to login at my convience.

The "tech" said "ugh I think they implemented some type of backups that make the portal unavailable."

Time to look for a better voip provider.

[Basildane]

HA! LOL. I'm pretty sure Broadvoice is only one guy in his basement, and you probably DID wake him up. I don't know how you managed to get through, because whenever I call, I just listen to hold music for 5 - 10 minutes until it hangs up on me.