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 BYOD + Sipura 1001 Need help or have questions about BroadVoice? BroadVoice is here to answer your questions and concerns: technical support, how-to guides, troubleshooting, and general assistance. |
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November 10th, 2004, 01:03 PM
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 BYOD + Sipura 1001 I just bought a Sipura-1001 from Voxilla and signed up for the Broadvoice BYOD plan. I signed up as the generic plan since I want to use a bunch of different devices depending on my location. I used the Voxilla SPA wizard to configure my device. I have not made any other changes to the device configuration. However I cannot get *69 to work. I get that "Phone is disconnected" tone. I am not sure what is wrong. On the "Regional Tab" I have the "Call Return Code" set to *69. All the other features seem to work. And I can dial *69 from the Broadvoice "Call Manager" without an issue.     |
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November 10th, 2004, 06:18 PM
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| Try removing *69 from the vertical service codes configuration on the SPA.
__________________ Technical questions should be posted to the forums, not sent via PM to me. |
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November 10th, 2004, 11:27 PM
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| Thanks! That worked. Not sure why all the other "*" features work since they are still listed in my Sipura config. |
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November 11th, 2004, 12:06 AM
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| Because they can be handled locally okay. BroadVoice may require the *69 sent to the switch to properly do it.
__________________ Technical questions should be posted to the forums, not sent via PM to me. |
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